Destiny A. Martinez
Gardena,CA
Summary
Certified Phlebotomist with training in venipuncture, capillary collection, and infection control for both clinical and mobile healthcare environments. Known for providing compassionate, patient-centered care while maintaining accuracy and safety during specimen collection. Experienced in working with diverse patient populations, and upholding strict confidentiality and sanitation standards. Bilingual in English and Spanish, with a strong background in customer service, outreach events, and fast-paced medical settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier / Stock Associate
Michaels Arts & Crafts
Inglewood, CA
12.2019 - 07.2020
- Provided friendly customer service and processed transactions accurately
- Restocked and organized merchandise, maintained store cleanliness
- Assisted with customer inquiries in a fast-paced retail environment
Customer Service Associate
Tutti Frutti
Gardena, CA
08.2018 - 11.2019
- Delivered excellent service in a high-traffic food retail setting
- Handled cash register operations and daily store procedures
- Maintained a clean and welcoming store environment
Classroom Volunteer
Peary Middle School
Gardena, CA
04.2018 - 06.2018
- Supported classroom learning by helping students with assignments and activities
- Assisted the teacher in organizing materials and maintaining a positive learning environment
- Strengthened communication, organization, and teamwork skills through hands-on support
Project Assistant Intern
Altamed
Los Angeles, CA
03.2017 - 06.2017
- Supported community health and outreach programs in partnership with youth initiatives
- Assisted with setup, cleanup, and operations of public health events
- Assisted with project planning and scheduling of tasks.
- Learned basic field experience in health-focused community events
Education
Phlebotomy Technician Training -
Phlebotomy Training Specialists
Torrance, CA04.2025
High School Diploma -
City of Angels School
Los Angeles, CA06-2018
Some College (No Degree) -
El Camino College
Torrance, CASkills
- Venipuncture
- Capillary puncture
- Specimen collection
- Specimen processing
- Infection control
- Patient safety
- Patient comfort
- Patient communication
- Medical terminology
- Lab etiquette
- Bilingual
- Team collaboration
- Time management
- Cash handling
- Customer service excellence
- Problem solving
- Order taking
Certification
- Certified Phlebotomy Technician (CPT), State of California
- BLS (Basic Life Support)
- Heartsaver First Aid
- Infection Control Certified
References
Available upon request
Timeline
Cashier / Stock Associate
Michaels Arts & Crafts
12.2019 - 07.2020
Customer Service Associate
Tutti Frutti
08.2018 - 11.2019
Classroom Volunteer
Peary Middle School
04.2018 - 06.2018
Project Assistant Intern
Altamed
03.2017 - 06.2017
Phlebotomy Technician Training -
Phlebotomy Training Specialists
High School Diploma -
City of Angels School
Some College (No Degree) -
El Camino College
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