Destiny Aragon
Albuquerque,NM
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
5
5
years of professional experience
Work History
Fulfillment Team Member
Sam's Club Distribution
Albuquerque, NM
07.2024 - Current
- Picked orders from inventory with high accuracy, ensuring timely preparation for shipment.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Scanned and labeled packages, ensuring accurate tracking and delivery information.
- Trained new employees regarding warehouse procedures and standards.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
Assistant Manager
Cherry Hill Photography
Albuquerque, NM
11.2020 - 04.2023
- Recruited and trained new employees to meet job requirements.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Internship Student
South West Organizing Project
Albuquerque, NM
08.2020 - 02.2022
- Prepared reports summarizing project progress and results for management review.
- Implemented strategies to take advantage of new opportunities.
- Campaign Work.
- Contributed to community events.
- Sourced and assisted with advocacy services for victims of crime or abuse within the criminal justice system.
Education
Associate of Arts - Criminology
Central New Mexico Community College
Albuquerque, NM08-2024
Associate of Arts - Sociology
Central New Mexico Community College
Albuquerque, NM08-2024
Associate of Arts - Liberal Arts
Central New Mexico Community College
Albuquerque, NM04-2024
Associate of Arts - Human Services
Central New Mexico Community College
Albuquerque, NM04-2023
High School Diploma -
Siembra Leadership High School
Albuquerque, NM05-2020
Skills
- Stock replenishment
- Cross-training
- Warehouse operations
- Shipping and receiving
- Picking and packing
- Box building and packing
- Customer relations
- Staff supervision
- Multitasking and organization
- Time management
- Staff management
- Professionalism and etiquette
Timeline
Fulfillment Team Member
Sam's Club Distribution
07.2024 - Current
Assistant Manager
Cherry Hill Photography
11.2020 - 04.2023
Internship Student
South West Organizing Project
08.2020 - 02.2022
Associate of Arts - Criminology
Central New Mexico Community College
Associate of Arts - Sociology
Central New Mexico Community College
Associate of Arts - Liberal Arts
Central New Mexico Community College
Associate of Arts - Human Services
Central New Mexico Community College
High School Diploma -
Siembra Leadership High School
Similar Profiles
Amanda MillerAmanda Miller
Warehouse Forklift Operator at Sam's Club DistributionWarehouse Forklift Operator at Sam's Club Distribution
Richard AlexanderRichard Alexander
Forklift Operator at Sam's Club DistributionForklift Operator at Sam's Club Distribution
Erica MorganErica Morgan
Warehouse Assistant at Sam's Club DistributionWarehouse Assistant at Sam's Club Distribution
Josiah MarquezJosiah Marquez
Summer Camp Volunteer at Albuquerque ZooSummer Camp Volunteer at Albuquerque Zoo
Paula LuceroPaula Lucero
Charge Nurse - Procedure Suites at University of New Mexico Comprehensive Cancer CenterCharge Nurse - Procedure Suites at University of New Mexico Comprehensive Cancer Center