Destiny Ash
Oak Grove,KY
Summary
Accommodating Mental Health Tech with 8 years of experience offering strong history of excellent communication with family members and patients. Committed to helping patients by following established treatment plan goals and interventions. Adept at liaising between patients and medical staff to maintain continuum of care. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Psychology Technician
United States Army
10.2015 - Current
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Maintained patient records, documenting changes in patient condition.
- Treated clients and families with respect and dignity.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Assessed patient progress and reported changes to supervising physician.
- Collaborated closely with mental health professionals with treatment plan implementation.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels for multiple behavioral health services lines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled client complaints, resolved issues, and adjusted policies to meet changing needs.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
Logistics Team Member
XPO Logistics
02.2015 - 10.2015
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Generated documentation and information required for customer shipments.
- Tracked orders and notified customers of status or potential delays.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
Education
Bachelor of Science - Psychology
Northwestern State University of Louisiana
Natchitoches, LA05.2022
High School Diploma -
Stanhope Elmore High School
Millbrook, AL05.2014
Skills
- Support Patients
- Administrative Support
- Treatment Planning
- Encouragement and Motivation
- Care Team Collaboration
- HIPAA and Confidentiality Compliance
- Microsoft Office
- Time Management
- Records Management Systems
- Payroll Preparation
- Processes and Procedures
- Leadership
Certification
- Prevention and Management of Disruptive Behavior - Master Trainer - 2023
- Master Fitness Trainer - 2022
- Equal Opportunity Leader - 2021
- Substance Abuse and Disorder Counseling Certification (Individual and Group) - 2021
- Master Resiliency and Deployment Education Training (Soldiers, Spouse, and Families) - 2020
- Traumatic Event Management Training - 2019
- Technical Transportation of Hazardous Materials Certification - 2018
- Combat Operational Stress Control Training - 2018
- Paralegal Specialist - 2015
Volunteer Work
- Girl Scout Troop Leader - Troop 569, Middle Tennessee Branch - since 2022
- Clarksville 50+ Games - Event Grader/Team - since 2021
- Big Sister - Big Brother, Big Sister of Louisiana - 2018
Timeline
Psychology Technician
United States Army
10.2015 - Current
Logistics Team Member
XPO Logistics
02.2015 - 10.2015
Bachelor of Science - Psychology
Northwestern State University of Louisiana
High School Diploma -
Stanhope Elmore High School