Destiny Atteberry
Memphis,TN
Summary
Hardworking server skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field, with 3 years of experience.
Overview
4
4
years of professional experience
Work History
Server
Lifepointe Village
Southaven, MS
03.2018 - 09.2019
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Waitress
O’Charlies
Southaven, MS
03.2019 - 08.2019
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
- Carried 5 plates at one time without dropping or spilling, decreasing overall customer wait time.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Explained preparation of various menu items, describing ingredients and cooking methods to customers. What
- Calculated charges, issued table checks and collected payments from customers.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Increased sales of key menu items through effective upselling.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Prepared salads and appetizers to back up kitchen staff. Whatever
Cashier
Lenny’s
Horn Lake, MS
04.2017 - 08.2017
- Drove sales and add-on purchases by promoting specific item options to customers.
- Helped customers update accounts, sign up for new services and take advantage of special offers.
- Assisted Lenny’s with completing end-of-day counts and securing funds to prevent loss or theft.
Fountain Worker
Sonic
Senatobia, MS
03.2016 - 08.2016
- Assisted with training of new employees, offering constructive feedback on completion of job tasks.
- Counted cash drawer at end of shift and prepared bank deposits.
- Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Education
Bachelor of Science -
University of Memphis
Memphis, TN05.2022
Skills
- Menu memorization
- Effective sales techniques
- Safe food handling
- Food inspection
- Service prioritization
- Dining customer service
- Food safety understanding
- Table setting arrangements
- Prompt table clearance
- Sales techniques
- Effective customer upselling
- Price memorization
- Liquor, wine, and food service
- Menu knowledge
- Dish preparation
- Bussing expertise
- Conflict and dispute resolution
Timeline
Waitress
O’Charlies
03.2019 - 08.2019
Server
Lifepointe Village
03.2018 - 09.2019
Cashier
Lenny’s
04.2017 - 08.2017
Fountain Worker
Sonic
03.2016 - 08.2016
Bachelor of Science -
University of Memphis
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