Destiny Bachman
Alexandria,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Dealer
Hard Rock Casino Cincinnatti
05.2021 - Current
- Complemented player numbers to reach minimum levels for play of different games.
- Coordinated with floor supervisors regularly regarding table assignments and breaks, ensuring smooth transitions and consistent dealer coverage.
- Assisted in the training of new dealers, sharing expertise on game rules and procedures for an efficient onboarding process.
- Kept track of game outcomes and reported to supervisor for accurate record keeping.
- Oversaw 20 table games.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
Medical Assistant
St. Elizabeth Physicians
06.2022 - 04.2023
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Manager
Snappy Tomato Pizza
05.2018 - 11.2022
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Managed and motivated employees to be productive and engaged in work.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
No Degree - Nursing
Beckfield College
Florence, KYHigh School Diploma -
Campbell County High School
Alexandria, KY05.2014
Skills
- Chip Handling
- Strong hand-eye coordination
- Memory retention
- Currency Exchange
- Excellent customer service
- Stress Tolerance
- Organization and Time Management
- Customer Relations
- Multitasking Abilities
- Dependable and Responsible
- Conflict Resolution
Timeline
Medical Assistant
St. Elizabeth Physicians
06.2022 - 04.2023
Dealer
Hard Rock Casino Cincinnatti
05.2021 - Current
Manager
Snappy Tomato Pizza
05.2018 - 11.2022
No Degree - Nursing
Beckfield College
High School Diploma -
Campbell County High School