Destiny Battle
Detroit
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Security Officer
Allied Universal Security Services
12.2023 - Current
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to identify and mitigate potential security risks.
- Assisted in incident response, documenting events and coordinating with law enforcement.
- Trained new personnel on security procedures and emergency response protocols.
- Implemented access control measures to safeguard restricted areas effectively.
- Developed and maintained daily activity logs for accurate reporting and analysis.
- Collaborated with management to enhance safety policies and procedures continuously.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
ABA Technician
Centria Autism Services
09.2022 - 11.2022
- Identified and analyzed delays in student progression toward set goals and implemented, in collaboration with other team members, optimum changes to stimulate student success.
- Treated patients using psychological therapies.
- Administered standardized physical or psychological tests.
- Provided direct client care and group treatment while utilizing combinations of intensive teaching and natural environment training arrangements.
- Evaluated effectiveness of counseling or educational programs.
Receptionist
The Wellness Plan
09.2021 - 09.2022
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Scheduled appointments and maintained and updated appointment calendars.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Scheduled and confirmed appointments.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Hygiene Assistant
Great Lakes Dental Care
12.2020 - 02.2021
- Took medical and dental history and recorded vital signs of patients.
- Selected and prepared tools used for procedures by sanitizing and arranging.
- Gathered and documented patient medical and dental histories and vital signs.
- Established clean, sterile and welcoming environment for patients.
- Gave patients desensitizing agents to prepare for anesthetic administration.
- Assisted dentist during examination by retracting patient's tongue and cheeks.
Hygiene Assistant
Great Expressions Dental Centers
08.2019 - 11.2020
- Prepared tools and materials for dentist use during procedures and passed instruments to dentist upon request.
- Took medical and dental history and recorded vital signs of patients.
- Established clean, sterile and welcoming environment for patients.
- Exposed diagnostic dental x-rays to analyze teeth condition.
- Educated patients on general oral hygiene and on care and recommended measures specific to current visit.
- Updated patient records with new data and treatment information.
- Documented patient records during procedures and added notes taken to treatment chart.
Jimmy Johns
Team members
02.2018 - 08.2019
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Controlled portion sizes and garnishing to optimize cost controls.
- Washed, peeled and seeded fruits and vegetables.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Set up, restocked and cleaned dining areas.
- Performed variety of duties related to food service.
Cashier
pieolgy
02.2017 - 04.2019
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Worked closely with front-end staff to assist customers.
- Discounted purchases by scanning and redeeming coupons.
- Verified customer age requirement for alcohol or tobacco purchases.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Cashier
Taco Bell
01.2016 - 10.2018
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed refunds for worn, damaged and broken merchandise.
- Processed sales transactions to prevent long customer wait times.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Helped customers find specific products, answered questions and offered product advice.
Education
Some College (No Degree) - Dental Hygiene
Wayne County Community College District
Detroit, MICertificate - Dental Assisting
Dorsey School
07.2017
High School Diploma -
Western International High Schoool
Detroit, MI06.2016
Skills
- Meticulous and Organized
- Business Operations Understanding
- Recordkeeping and Bookkeeping
- Organization and Efficiency
- Customer Service
- Scheduling and Calendar Management
- Appointment Scheduling
- Data Entry
- Verbal and Written Communication
- Greeting and Seating Clients
- Technologically Savvy
- Call Answering and Routing
- Attention to Detail
Timeline
Security Officer
Allied Universal Security Services
12.2023 - Current
ABA Technician
Centria Autism Services
09.2022 - 11.2022
Receptionist
The Wellness Plan
09.2021 - 09.2022
Hygiene Assistant
Great Lakes Dental Care
12.2020 - 02.2021
Hygiene Assistant
Great Expressions Dental Centers
08.2019 - 11.2020
Jimmy Johns
Team members
02.2018 - 08.2019
Cashier
pieolgy
02.2017 - 04.2019
Cashier
Taco Bell
01.2016 - 10.2018
Certificate - Dental Assisting
Dorsey School
High School Diploma -
Western International High Schoool
Some College (No Degree) - Dental Hygiene
Wayne County Community College District
Education and Training
other,other,other