Destiny Bowman
Bossier City,LA
Summary
Dedicated medical receptionist skilled in managing multi-line phone systems and coordinating patient scheduling. Maintains accurate electronic health records while ensuring confidentiality and effective patient interactions. Known for providing exceptional service and support in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Willis Knighton Preferred Pediatrics
03.2023 - 08.2025
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
Receptionist/ Office Administration
McElroy Metal
04.2022 - 10.2022
- Answering all calls and routing to the correct sales representative or department
- Mail handling and sorting
- Coded invoices and Freight invoices
- Helped Order Coordinator with emails and communication
- Assisted with building truck routes for Traffic Coordinator
- Helped with ship confirmations, Keying in work orders, accessories, and UPS
- Temporary assignment through Career Adventures
Receptionist/Administrative Assistant
Kammer and Huckaby, Law Corporation
03.2022 - 04.2022
- Served as front of house
- Answering all calls and routing to the correct attorney
- Mail handling and sorting
- Typed documents for attorneys
- Other duties assigned at will
- Temporary assignment through AppleOne
Customer Service Representative
U-Haul
05.2019 - 08.2019
- Consulted with customers to determine best methods to resolve service and billing issues.
- Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
- Set up and activated customer accounts.
- Assisted customers in making payments on accounts and setting up payment plans.
Sales Associate
Walmart Neighborhood Market
12.2017 - 11.2018
- Answered incoming telephone calls to provide store product, and service information.
- Retained product, service, and company policy knowledge to serve as resource for both coworkers and customers.
- Met merchandise processing standards and maintained organized and accessible work area.
Education
GED -
BPCC Hi-set Program
Bossier City, LA05-2016
Skills
- Multi-line telephone skills
- Data entry
- Organization and efficiency
- Excel spreadsheets
- PC proficient
- Working on Quick Books Certification
- Microsoft Office Specialist Certified
- Focused on providing professional service and support to every office visitor
- Diligent about scheduling appointments, managing packages and routing mail to recipients
- Positive nature with excellent people skills
- Goal-driven receptionist with a background managing busy reception areas, as well as multi-line telephone systems
- Security-conscious and astute in control of confidential documentation
- Electronic health records
- Insurance verification
- EMR / EHR
Certification
- Microsoft Word Certified- Bossier Parish Community- 2021
- Excel Certified- Bossier Parish Community College- 2021
- QuickBooks Certification - Bossier Parish Community College- 2022
- Certified Medical Billing and Coding - Bossier Parish Community College- current
Timeline
Medical Receptionist
Willis Knighton Preferred Pediatrics
03.2023 - 08.2025
Receptionist/ Office Administration
McElroy Metal
04.2022 - 10.2022
Receptionist/Administrative Assistant
Kammer and Huckaby, Law Corporation
03.2022 - 04.2022
Customer Service Representative
U-Haul
05.2019 - 08.2019
Sales Associate
Walmart Neighborhood Market
12.2017 - 11.2018
GED -
BPCC Hi-set Program