Destiny Bronson
Atlantic Beach,FL
Summary
Experienced customer-centric professional with a track record of delivering exceptional and prompt services to customers. Committed to accomplishing business objectives and reducing customer wait time. Strong ability to provide front desk support in compliance with standard operating procedures, including greeting customers, handling cash, executing payment transactions, and controlling customer flow. Energetic team-friendly collaborator with excellent communication, problem-solving, and time-management skills. Proven aptitude in implementing suggestive selling techniques, optimizing sales potential, and promoting new products. Qualified Bakery Associate with a proven history in bakery operations and maintaining high standards of product quality and customer satisfaction. Efficient in utilizing teamwork and attention to detail to support daily production and sales.
Overview
12
12
years of professional experience
Work History
Bakery Associate
Whole Food Market
Jacksonville Beach, FL
04.2022 - Current
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Improved bakery efficiency through effective time management and prioritization of tasks.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Consistently met or exceeded productivity goals while maintaining high-quality standards for all baked goods produced.
Cashier
The Fresh Market
Ponte Vedra Beach, FL, USA
03.2018 - 04.2022
- Follow proper procedure for completing check-out process to enhance customer satisfaction and retention
- Perform all assigned tasks within defined timeframes, including answering customer queries, processing the return transactions, resolving queries, checking accuracy of quantities / prices, and operating cash register
- Develop a welcoming and pleasant environment for the customers by complying with health and safety guidelines
- Provide high-quality services to customers for encouraging repeat and referral business and increasing sales
- Manage all customer transactions, analyze balance sheets, and report discrepancies to senior management
Sales Associate
Marshalls
Jacksonville Beach, FL, USA
10.2013 - 03.2018
- Served as Cashier for precise processing and receiving payments with a focus on balancing cash drawers
- Facilitated customers in making buying decisions and enhanced sales by organizing an efficient dressing room and supporting customers in locating specific products
- Improved customers’ shopping experience by helping customers throughout the buying processes and maintaining merchandising standards
- Established updated knowledge of all products and services to demonstrate products features and benefits to promote sales and drive revenue
- Handled and resolved customers’ complaints in a professional and friendly manner as well as preserved attractive presentation of the sales floor, signage, products, and displays
Education
Associate Degree -
Florida State College
Jacksonville, FL01.2014
Diploma -
Duncan U. Fletcher High School
Neptune Beach, FL01.2012
Skills
- Cash Drawer Balancing
- Customer Satisfaction and Retention
- Merchandise Stocking / Rotation
- Relationship Building
- Sales and Revenue Enhancement
- Policy and Procedure Compliance
- Cash Register Handling
- Attention to Detail
- Food safety
- Dough handling
- Ingredient knowledge
- Sanitation procedures
Websites
Timeline
Bakery Associate
Whole Food Market
04.2022 - Current
Cashier
The Fresh Market
03.2018 - 04.2022
Sales Associate
Marshalls
10.2013 - 03.2018
Associate Degree -
Florida State College
Diploma -
Duncan U. Fletcher High School