Destiny Brown
Las Vegas,NV
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Meal Packer/Food Delivery Driver
Fit Meals 4U
03.2024 - 04.2024
- Demonstrated flexibility in adapting to changes in daily workflow, seamlessly moving between different tasks as needed to keep operations running smoothly.
- Adhered strictly to established food handling procedures at all times, minimizing risk of contamination or spoilage due to improper storage or transportation.
- Maintained a clean and sanitary work environment, ensuring compliance with health regulations and company standards.
- Enhanced customer experience through careful attention to dietary restrictions and individual preferences during meal packing process.
Cashier Team Lead
Rocky Mountain Chocolate Factory Inc.
03.2023 - 02.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
Sales Associate
Las Vegas Premier Marketing
02.2023 - 03.2023
- Answered questions about company offerings with knowledgeable responses about products and services.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Line Cook
BJ's Restaurant & Brewhouse
10.2022 - 02.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
Front of House Team Member
Chick-fil-A
08.2020 - 08.2022
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Established welcoming atmosphere by greeting each guest warmly.
- Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
- Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
- Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
Outbound Call Center Representative
Precision Opinion
01.2021 - 03.2021
- Enhanced call center performance by implementing quality monitoring processes and providing feedback to agents.
- Exceeded daily outbound call quotas while maintaining high levels of customer satisfaction and engagement.
- Streamlined call processes by identifying inefficiencies and implementing improvements.
Outside Sales Representative
Empire Solar Solutions
06.2020 - 08.2020
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
Education
Cosmetology License - Cosmetology
Avalon School of Cosmetology
Las Vegas, NV12.2025
High School Diploma -
Canyon Springs High School And The Leadership And Law Prepar
North Las Vegas, NV06.2021
Skills
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
- Professional Attitude
- Customer Service
- Reliable and Trustworthy
- Food Preparation
- Problem-Solving
- Teamwork and Collaboration
- Customer Assistance
- Cash Handling
Certification
- ServSafe
Timeline
Meal Packer/Food Delivery Driver
Fit Meals 4U
03.2024 - 04.2024
Cashier Team Lead
Rocky Mountain Chocolate Factory Inc.
03.2023 - 02.2024
Sales Associate
Las Vegas Premier Marketing
02.2023 - 03.2023
Line Cook
BJ's Restaurant & Brewhouse
10.2022 - 02.2023
Outbound Call Center Representative
Precision Opinion
01.2021 - 03.2021
Front of House Team Member
Chick-fil-A
08.2020 - 08.2022
Outside Sales Representative
Empire Solar Solutions
06.2020 - 08.2020
Cosmetology License - Cosmetology
Avalon School of Cosmetology
High School Diploma -
Canyon Springs High School And The Leadership And Law Prepar
- ServSafe
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