Destiny Brown
Fort Worth,TX
Summary
Highly organized and detail-oriented professional with over 10 years of experience overseeing day-to-day operations, team leadership and training. Proven track record in ensuring compliance with company policies and resolving incidents efficiently, while fostering exceptional communication. Strong leadership skills complemented by technical expertise in fleet management and security operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Officer / Fleet Manager
Allied Universal
Las Colinas, TX
01.2023 - Current
- Oversaw daily patrol operations, ensuring the safety and efficiency of security teams
- Managed Fleet Operations, ensuring the proper maintenance and assignment of vehicles
- Coordinated vehicle maintenance and vendor relationships to ensure fleet readiness and cost control
- Trained and mentored new officers, focusing on patrol procedures, safety standards, and company policies
- Maintained safety protocols, resolved incidents efficiently, and provided outstanding customer service
Patrol Officer / Dispatcher
Allied Universal
Las Colinas, TX
01.2020 - 01.2023
- Provided security services and responded to emergency situations, ensuring rapid and appropriate response
- Cross-trained in both dispatch and patrol operations to improve team coordination and communication
- Ensured safety protocols were maintained during daily patrols and resolving incidents if it occurred.
Manager
Bowlmor Lanes
Dallas, TX
01.2017 - 01.2019
- Led a team in day-to-day operations, overseeing inventory, payroll, staffing and scheduling
- Organized and managed events ranging from 20 to 200+ attendees, ensuring a positive guest experience
- Trained and supervised staff, while also addressing customer complaints to maintain service standards
Markdown Lead
Ross Dress for Less
Watauga, TX
01.2016 - 01.2017
- Lead a markdown team, overseeing price changes and inventory organization
- Coordinated with management on product placement and merchandising strategies
- Trained staff to ensure attention to detail in markdown execution and inventory control
- Ensured the timely execution of markdowns while maintaining an organized sales floor
Shift Supervisor
Kentucky Fried Chicken
Fort Worth, TX
01.2013 - 01.2015
- Managed team members during shifts, overseeing food preparation and customer service
- Handled inventory and payroll management, ensuring accurate records and supply levels
- Handled customer complaints and ensured a positive dining experience
- Trained new employees, focusing on customer service, food safety, and operational procedures
Education
High School Diploma -
Richland High School
Fort Worth, TX05-2015
Skills
- Team Leadership & Training
- Attention to Detail
- Fleet Management
- Planning & Coordination
- Dispatch & Patrol Operations
- Problem-Solving and Adaptability
- Inventory & Payroll Management
- Customer Service & Complaint Resolution
Certification
- CPR & First Aid Certified
- Level Two Security License
Timeline
Lead Officer / Fleet Manager
Allied Universal
01.2023 - Current
Patrol Officer / Dispatcher
Allied Universal
01.2020 - 01.2023
Manager
Bowlmor Lanes
01.2017 - 01.2019
Markdown Lead
Ross Dress for Less
01.2016 - 01.2017
Shift Supervisor
Kentucky Fried Chicken
01.2013 - 01.2015
High School Diploma -
Richland High School