DESTINY BROWN
Long island city
Summary
Focused and dedicated professional with strong administrative skills and a solid background in IT and infrastructure. Experienced in preparing reports, drafting and routing correspondence. Confident office manager with exceptional knowledge of medical office management. Reliable and upbeat retail associate, successfully promoting customer loyalty, satisfaction, and sales through consultative techniques and attention to individual needs. Knowledgeable in product merchandising, payment processing, and maintaining cleanliness. Dedicated and dependable relationship-builder with excellent organizational abilities and a strong work ethic.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Office for people with developmental disabilities
01.2024 - 10.2024
- Conduct administrative requests and queries from senior managers
- Organizing and scheduling appointments
- Meetings, and events with admin
- Creating and maintaining filing system, both electronic and physical
Home Health Aide
Americare Home Health Agency
02.2023 - 03.2024
- Helping patients with personal care and daily living activities while promoting independence to their everyday living
- Traveled to clients' homes to complete healthcare services and promote continuity of care
- Provided mobility assistance such as walking and regular exercising
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
Service Clerk
Walgreens
10.2018 - 03.2019
- Restocking shelves
- Maintained and organized service reception area and checkout counters
- Verified transactions, product orders and shipping dates and entered information into databases and reports
- Closed work out orders by accepting payments, issuing receipts and filing documents
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance
Sales Associate
Macy's
10.2018 - 01.2019
- Recover display clothing Checking out paying customers item exchange and returns
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Managed returns, exchanges and refunds in accordance with store policy
- Answered customer questions about sizing, accessories, and merchandise care
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Solved customer challenges by offering relevant products and services
- Engaged with customers to build rapport and loyalty
Education
High School -
Canarsie High School
New York, NYAssociate of Science - Medical Assistant
Plaza College
Forest Hills, NY08-2026
Skills
- Customer Service (3 years)
- Cashier (3 year)
- Customer Care
- Customer Support
- Credit Card Applications
- Positive Customer Engagement
Microsoft office
Computer Multitasking
Time Management
Certification
Home health aide – Brooklyn, NY - March2023
Additional Information
Willing to relocate to: Brooklyn, NY - Queens, NY - Manhattan, NY Authorized to work in the US for any employer.
Timeline
Administrative Assistant
Office for people with developmental disabilities
01.2024 - 10.2024
Home Health Aide
Americare Home Health Agency
02.2023 - 03.2024
Service Clerk
Walgreens
10.2018 - 03.2019
Sales Associate
Macy's
10.2018 - 01.2019
Home health aide – Brooklyn, NY - March2023
High School -
Canarsie High School
Associate of Science - Medical Assistant
Plaza College
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