Destiny Brown
Las Vegas,NV
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining and retail settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Terrible Herbst Convenience Store
05.2025 - 12.2025
- Enhanced customer service by assisting in daily store operations.
- Maintained optimal stock levels through effective inventory control processes.
- Ensured accurate transactions by efficiently managing cash registers and balancing drawers.
- Improved product visibility by implementing strategic visual merchandising techniques.
- Deterred theft through loss prevention tactics while ensuring a welcoming store environment.
Caregiver
Journeys Community Services
04.2024 - 11.2024
- Ensured adherence to treatment plans by administering prescribed medications effectively.
- Maintained client safety by implementing stringent safety protocols consistently.
- Enhanced clients' quality of life through assistance with daily living activities.
- Supported patients with mobility restrictions by addressing dressing and grooming needs.
- Created a clean and organized living space through diligent housekeeping duties.
Cashier Team Lead
Rocky Mountain Chocolate Factory Inc.
02.2023 - 03.2024
- Ensured accuracy in cash handling and transactions for operational efficiency.
- Trained cashiers on customer service standards and point-of-sale systems.
- Monitored inventory levels, coordinating timely product restocking with management.
- Resolved customer complaints, improving satisfaction and fostering loyalty.
- Executed store opening, closing, and shift-change procedures with accurate logs.
- Covered shifts during peak times, maintaining service quality and employee support.
Line Cook
BJ's Restaurant & Brewhouse
09.2022 - 02.2023
- Enhanced customer satisfaction by preparing high-quality meals per standardized recipes.
- Ensured safety and sanitation by operating kitchen equipment efficiently and responsibly.
- Facilitated smooth kitchen operations by collaborating effectively with team members.
- Maximized order accuracy during peak times, boosting customer satisfaction and repeat business.
- Maintained a clean, safe work environment by adhering to health and safety guidelines.
- Increased productivity by setting up and preparing cooking supplies and workstations.
Front of House Team Member
Chick-fil-A
08.2020 - 08.2022
- Enhanced customer satisfaction by providing prompt food and beverage service.
- Achieved timely order processing through effective use of POS system.
- Delivered exceptional service in fast-paced dining environments, ensuring guest satisfaction.
- Maintained cleanliness and organization to improve overall guest experience.
- Coordinated with kitchen staff for efficient food preparation and delivery.
Education
High School Diploma -
Canyon Springs High School
Las Vegas, NVSkills
- Customer service
- Retail operations
- Problem-solving
- Inventory control
- Store opening and closing
- Store organization
- POS systems
- Cash handling
- Memory retention
- Housekeeping
- Food preparation
Certification
- Food handler Safety Training - [Exp. 10/20/2028]
- Alcohol Awareness Certification- [Exp. 10/08/2029]
Timeline
Assistant Store Manager
Terrible Herbst Convenience Store
05.2025 - 12.2025
Caregiver
Journeys Community Services
04.2024 - 11.2024
Cashier Team Lead
Rocky Mountain Chocolate Factory Inc.
02.2023 - 03.2024
Line Cook
BJ's Restaurant & Brewhouse
09.2022 - 02.2023
Front of House Team Member
Chick-fil-A
08.2020 - 08.2022
High School Diploma -
Canyon Springs High School