Destiny Bumpers
Washington,DC
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, sales abilities to support and drive substantial growth. Versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in the field. Known for excellent attention to detail and great work ethic.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Workplace Specialist/Assistant Procurement Analyst
Accenture Federal Services
Arlington , VA
03.2023 - Current
- Provided technical assistance to users encountering software application challenges.
- Created training materials for new hires on the company's procedures and policies.
- Assisted in developing strategies to increase customer satisfaction levels.
- Coordinated with other departments to ensure efficient workflow processes.
- Managed vendor negotiations to balance cost competitiveness and quality standards.
- Maintained optimal stock levels through implementation of effective inventory control measures.
- Analyzed and evaluated supplier performance to identify areas of improvement.
- Utilized various tools including Excel pivot tables and BI software solutions to analyze spend data.
- Maintained accurate records of all procurement activities in accordance with company policies.
- Developed strategies for optimizing the procurement process by implementing cost reduction initiatives.
- Researched new products, technologies, and trends to determine best practices for procurement operations.
- Managed internal procurement database for updates and content changes.
- Facilitated discussions on cost, timeline and deviations from contract obligations.
Administrative Assistant/EA
Afiniti
08.2021 - 12.2022
- Managed director's calendar and prepared meeting agenda and materials
- Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel
- Managed external contacts and kept track of periodic communication needed for priority actions
- Tackled and addressed top-level, high-priority issues with professional administrative discretion
- Set up meeting and event logistics for senior management and updated calendars
- Coordinated meeting and work schedules for staff teams and executives
- Revised and maintained master calendar to coordinate meetings across multiple time zones
- Proofreading
- Managed daily invoices and reports
- Maintained stock of office supplies
- Worked in a hybrid work module
Administrative Assist/Receptionist
IMF (International Monetary Fund)
10.2020 - 08.2021
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety
- Trained newly hired employees on front desk procedures and business operations
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods
- Tackled and addressed top-level, high-priority issues with professional administrative discretion
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars
- Set up meeting and event logistics for senior management and updated calendars
Front Desk Associate Temp
Classic Concierge
04.2020 - 10.2020
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
- Completed end-of-day reporting and balanced registers to maintain financial accuracy
- Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns
- Responded to customer complaints, collaboratively troubleshooting to devise solutions
- Trained newly hired employees on front desk procedures and business operations
- Cultivated professional relationships with guests, improving customer retention through coordinated service
Front Desk Associate-Office Assistant
Canopy by Hilton Dc the Wharf
10.2018 - 03.2020
- Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events
- Leveraged software to collect reservation information and communicate updates to guests
- Set up and decorated menu marketing boards with current meal and drink specials
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
- Supervised activities of dining room staff to maintain service levels and support guest needs
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow
- Maintained business records by updating customer information
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation
Office Assistant
DOES
06.2016 - 03.2017
- Automated office operations to manage client correspondence, record tracking and data communications
- Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation
- Monitored calendars and scheduled appointments based on availability and established load limits
- Answered phone calls and welcomed visitors to office
- Collected and coded various documents to prepare for filing, storage and processing
- Conducted office inventory checks and requested restock of supplies
- Proofread and corrected correspondence and reports for error-free documentation
Peer Leader
SYEP/DOES
06.2015 - 08.2015
- Strong leader of customer support staff instructed a group of young teens on life skills Utilized listening & problem solving skills responsible for coordinating activities on a daily basis filed paperwork on a daily basis
- Consulted regularly with parents, administrators and specialists to coordinate individualized support for struggling students
- Employed skills in crisis intervention to help resolve difficult situations
- Encouraged student participation and engagement in social and academic campus activities
- Assisted teachers with class instruction and activities
- Attended mandatory training sessions and completed online education courses
Education
HS Diploma -
Theodore Roosevelt High School
Washington06.2018
Some College (No Degree) - Information Technology Project Management
University of The District of Columbia
Washington, DCSkills
- Skills Organization Skills
- Problem Solving Skills
- Coordinate Office Activities
- Analytical Skills
- Purchasing
- Time Management
- Product tracking
- Data Analyst
- Customer Support
- Data Entry
- Active Listening
- Office Administration
- Organization Skills
- Verbal Communication Skills
- Writing Communication
- Front Office Management
- Effective Planning
- Administrative Skills
- Technologically Savvy
- Customer Assistance and Interactions
- Patient Registration
- Billing
- Production operations
- Schedule Coordinates
- Spreadsheet Creation
- Heavy Scheduling
- Event coordination
- Administrative support specialist
- Travel Arrangements
- Meeting planning
- Calendar Management
- Teamwork and Interpersonal Skills
- Forward Thinking
- Proactive
- Microsoft Office , Outlook, Excel
- Decision Making
- Project Management Capabilities
- Expertise in project management
- Strategic project management
- Budget Planning
- Invoice Preparation
- Purchase Orders
- Supplier Relationship Management
- Vendor evaluation
- Material Requirement Planning
- Procurement
- Payroll assistance
- Problem-solving abilities
- Problem-solving aptitude
Certification
- Project Managment (CAPM)
Timeline
Workplace Specialist/Assistant Procurement Analyst
Accenture Federal Services
03.2023 - Current
Administrative Assistant/EA
Afiniti
08.2021 - 12.2022
Administrative Assist/Receptionist
IMF (International Monetary Fund)
10.2020 - 08.2021
Front Desk Associate Temp
Classic Concierge
04.2020 - 10.2020
Front Desk Associate-Office Assistant
Canopy by Hilton Dc the Wharf
10.2018 - 03.2020
Office Assistant
DOES
06.2016 - 03.2017
Peer Leader
SYEP/DOES
06.2015 - 08.2015
HS Diploma -
Theodore Roosevelt High School
Some College (No Degree) - Information Technology Project Management
University of The District of Columbia
- Project Managment (CAPM)
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