Destiny Burns
Hampton,VA
Summary
Versatile and achievement-oriented professional with a background at Newport News Shipbuilding, adept in blueprint reading and problem-solving. Excelled in roles requiring precision and strong communication skills, significantly enhancing project efficiency and team collaboration. Proficient in SWIMS, DDMS, and Excel, with a proven track record of improving operational outcomes.
Overview
14
14
years of professional experience
Work History
Stenciler/ Construction Painter
Newport News Shipbuilding
11.2019 - Current
- Accurately read and interpreted blueprints to stencil pipe names, flow directions, and systems.
- Prepare surfaces of ships for painting by cleaning, sanding, and applying primers to ensure proper adhesion of paint.
- Apply coatings of paint to various surfaces of ships using brushes or rollers, ensuring even coverage and adherence to safety and environmental regulations.
- Inspect completed work to ensure it meets quality standards and specifications, making any necessary touch-ups or corrections.
- Reading blueprints to ensure proper execution of application.
- Make-Up Supervisor when needed. These duties include coordinating jobs, ensuring work is accomplished in a timely manner and co-workers are cooperating to finish tasks.
Professional Leasing Consultant
Boyd Homes
04.2018 - 09.2019
- Developed strong relationships with potential tenants by providing personalized customer service during the leasing process.
- Delivered exceptional customer service throughout all stages of the leasing process, fostering long-lasting relationships with satisfied tenants.
- Coordinated maintenance requests with appropriate personnel, ensuring prompt resolution of tenant concerns while minimizing downtime for available units.
- Prepare and execute leasing agreements and related documents accurately and efficiently, explaining terms and conditions clearly to tenants and obtaining necessary signatures.
Server
Olive Garden
07.2014 - 11.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Prepared variety of cocktails, mixed drinks, and non-alcoholic beverages with accuracy and speed.
Customer Service Associate Cashier
Rite Aid
03.2013 - 07.2014
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Assistant Manager
Papa Johns
08.2010 - 03.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Education
High School Diploma -
Smithfield High School
Smithfield 06-2011
Skills
Proficient in SWIM
Proficient in DDMS
Blueprint Reading
Typing
Problem Solving
Management
AutoCAD
Communication
Excel
Attention to detail
Timeline
Stenciler/ Construction Painter
Newport News Shipbuilding
11.2019 - Current
Professional Leasing Consultant
Boyd Homes
04.2018 - 09.2019
Server
Olive Garden
07.2014 - 11.2017
Customer Service Associate Cashier
Rite Aid
03.2013 - 07.2014
Assistant Manager
Papa Johns
08.2010 - 03.2013
High School Diploma -
Smithfield High School
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