Veteran with over 4 years of experience in managing research, requisition validation, receipt, and human resource support to east region military personnel. Establishing over 6 years of versatile experience in professional knowledge, administration support, personnel records and contributions to the growth and development of mission essential personnel in the United States Navy in compliance with anticipated core values.
Overview
14
14
years of professional experience
Work History
Human Resource Specialist- (Federal Contractor Position)
Personnel Support Detachment (PSD) Norfolk, VA
07.2019 - Current
Process, verify, and complete military pay transactions for supporting military personnel in the East Region. Duties consist of hiring, terminations, compensation, benefits, separations, promotions, and disciplinary actions.
Provide customer service in a full range of Active Duty Military, Reserve Duty Military and DOD Civilian personnel support activities. Such services as Pay and personnel support, input Fitness Reports, manage, monitor coordinate and provide regulatory guidance of Military personnel actions.
Gather and analyze Human Resource (HR) facts to provide recommendations. Provide HR functional support to higher level specialists and supervisors.
Serve as liaison and advisor for classification and position management actions for members and employee relations, training and development, and member benefit actions. Complete, review reports, analyze and identify deficiencies and discrepancies in member's files and folders to determine accuracy.
Support Education and Training needs by administering facility, supplies and equipment. Able to type 80 words per minute. Input awards and other actions in Members file. Create extension contracts for service member.
Utilize human resources information systems (HRIS) such as Navy's Transaction Online Processing System (TOPS) to capture information. I distribute work to the other Human Resources Assistants in the section, including Personnel Support Detachments that are located in West and East Region.
Close out service member work orders. Utilize HR information systems, such as; Navy's Standard Integrated Personnel System (NSIPS) which is the Navy's single, field-entry, electronic pay and personnel system for all USN/USNR Sailors. Other duties as assigned.
Utilize MMPA (Master Military Pay Account) and TRIM (Total Records Information Management) to verify and process service members pay entitlements.
Experienced answering requests and providing advice to employees, supervisors and staff on pay related rules, regulations and procedures
Provides training and support to co-workers and newly assigned personnel.
Prepare documents for mail out
Maintains a professional, supportive, and cooperative working relationship
Verifying Official / Site Security Manager I.D Card Lab- (Federal Contractor Position)
Personnel Support Detachment (PSD) Norfolk, VA
08.2018 - 06.2019
Effectively pre-screened customers while providing exceptional customer service, and in-depth knowledge on policy, regulations, and ensuring privacy act requirements are met
Assisted in processing over 300 CAC Cards of all variations such as military, new hire, and chipless ID cards
Efficiently processed over 80 Teslin ID cards such as dependent, retiree, disabled, and surviving spouses
Maintained site references and instructions not limited to Rapids User Guide, SOP, AFI, DODI, Message of the Day, COOP, and Quick Reference Binder.
Trouble-Shoot rapids equipment with the utilization of DMDC, in coincidence with managing sudden outages and delays.
Conducted weekly reports, acceptance of cardstock, supplies, while processing return terminated CAC card shipments.
Generate Appointment for customers in regards to repairs, and consultation.
Assisted in maintaining employee personal binder, and verification of training.
Logistics Specialist
Logistics Specialist (U.S Navy)
05.2015 - 07.2018
Provided oversight and assistance in utilizing Nalcomis to process, ship, receive purchases, and procurement
Responsible for administrative paperwork, data entry, tracking and returns
Delegated travel card expenses for travel card holders and aircraft fueling
Expenditely processed 1,440 high priority requisitions valued at $9 million in support to 12 work centers and 20 E-2C/D and C-2A aircraft
Trained newly assigned sailors in procurement and management of 2,144 high priority classified documents in excess of $45 million, improving performance abilities within the work center
Prepare and maintain records and case files, including documentation such as personal and eligibility information, services provided, narratives of client contacts, and relevant correspondence.
Develop and maintain continuous support to clients and internal support teams.
Analyze and provide support in regards to billing, data correction and review
Aviation Boatswain-mate Handler
Aviation Boatswain-mate Handler (U.S. Navy)
04.2012 - 05.2015
Responsible for the safe movement, and handling of aircraft
Implemented a safe environment for refueling and complex overhaul on aircraft
Assisted in outfitting and identifying over 100 Air Department spaces with Co2, PKP bottles, and damage control equipment
Maintained overall cleanliness, rehabilitation, and maintenance of over 27 divisional spaces on board U.S Naval Ship.
Provided clerical support to over 600 personnel regarding fuel chits, leave chits, special request chits, award certifications, attendance records, qualification packets, routing chits, brag sheets for quarterly evaluations, as well as new check-in personnel and transfer personnel.
Education
Master of Arts - Law (Business)
Regent University School of Law
Virginia Beach, VA
06.2021
Bachelor of Arts - Psychology (Clinical and Counseling)
Saint Leo University
Key West, FL
05.2019
Associate of Arts - Liberal Studies
Saint Leo University
Key West, FL
05.2017
Skills
Proficient in Microsoft Word, Excel, Power Point TRIM, TOPS, NSIPS, MMPA, and Military Pay Systems
Critical Thinker /Problem Solver
Human Resource Management
Customer Service/Computer Literacy
Versatile and Mission Oriented
Good Conduct Medal (United States Navy)
Honorable, faithful, and above-average service, strong performance, leadership and adaptability.
Timeline
Human Resource Specialist- (Federal Contractor Position)
Personnel Support Detachment (PSD) Norfolk, VA
07.2019 - Current
Verifying Official / Site Security Manager I.D Card Lab- (Federal Contractor Position)
Personnel Support Detachment (PSD) Norfolk, VA
08.2018 - 06.2019
Logistics Specialist
Logistics Specialist (U.S Navy)
05.2015 - 07.2018
Aviation Boatswain-mate Handler
Aviation Boatswain-mate Handler (U.S. Navy)
04.2012 - 05.2015
Bachelor of Arts - Psychology (Clinical and Counseling)