Destiny Butler
Rocky Mount, NC,NC
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Educational Assistant
Edgecombe County Public Schools
08.2024 - Current
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
- Improved student comprehension by utilizing differentiated instructional strategies tailored to individual learning needs.
- Supported student learning objectives through personalized and small group assistance.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Educational Assistant
Wake County Public Schools
10.2016 - 11.2024
- Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
- Participated in parent-teacher conferences to discuss student progress, address concerns, and develop strategies for academic success.
- Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
- Supported student learning objectives through personalized and small group assistance.
Manager
Tri-city Works
03.2015 - 10.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Behavior Technician
Butterfly Effects Inc.
06.2014 - 03.2015
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Developed and implemented reinforcement systems to encourage positive behaviors.
Director
Bright Achievers Academy
04.2012 - 02.2014
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Patient Scheduler
Wellstar Heath System
08.2009 - 10.2011
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
- Established and maintained strong working relationships with both internal and external stakeholders, facilitating open communication channels for improved collaboration.
- Demonstrated excellent problem-solving skills when faced with scheduling conflicts or last-minute changes, finding solutions that satisfied both patients and providers alike.
- Provided compassionate support to patients during their healthcare journey, addressing concerns and answering questions about appointments promptly.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing appointment changes.
Education
High School Diploma -
Mceachern High School
Powder Springs, GA06-2006
Bachelor of Arts -
Post University
Waterbury, CT05-2026
Skills
- Support for learning disabilities
- Educational support
- Facilitating group instruction
- Autism support services
- Learning disabilities support
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Group and individual instruction
- Operational efficiency
- Microsoft powerapps
- Microsoft dynamics 365
- Microsoft teams
Timeline
Educational Assistant
Edgecombe County Public Schools
08.2024 - Current
Educational Assistant
Wake County Public Schools
10.2016 - 11.2024
Manager
Tri-city Works
03.2015 - 10.2016
Behavior Technician
Butterfly Effects Inc.
06.2014 - 03.2015
Director
Bright Achievers Academy
04.2012 - 02.2014
Patient Scheduler
Wellstar Heath System
08.2009 - 10.2011
High School Diploma -
Mceachern High School
Bachelor of Arts -
Post University
Languages
Spanish
Professional Working
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