Destiny Cabeza
Yucaipa,CA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
Work History
Operations Supervisor
BMWNA
12.2020 - 10.2023
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Analyzed department metrics and performance and reported findings to management.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Operations Supervisor
2am Group
03.2017 - 12.2020
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Analyzed department metrics and performance and reported findings to management.
- Tracked company equipment, tools and technology to manage inventory.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Operations Lead
2am Group
02.2013 - 03.2018
- Performed quality control and monitored production efforts.
- Managed and allocated staff and material resources to meet production goals.
- Oversaw problem resolution to address barriers to operational efficiency.
- Planned operations and activities, and led projects.
Operations Clerk
2am Group
10.2012 - 02.2014
- Responded to inquiries from callers seeking information.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Input data into spreadsheets and databases.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Education
High School Diploma -
Alta Loma High School
Alta Loma, CA06.2003
Skills
- Accuracy and Efficiency in Documentation
- Key Performance Indicators (KPIs)
- Motivational Leadership
- Cultivating Productive Relationships
- Operational Efficiency and Safety
- 5S Principles
- Continuous Improvement Projects
- Team Training
- Manage Operations
Timeline
Operations Supervisor
BMWNA
12.2020 - 10.2023
Operations Supervisor
2am Group
03.2017 - 12.2020
Operations Lead
2am Group
02.2013 - 03.2018
Operations Clerk
2am Group
10.2012 - 02.2014
High School Diploma -
Alta Loma High School