Destiny Calero
Port Saint Lucie,FL
Summary
Dedicated, bilingual administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Veterinary Receptionist
Prima Vista Animal Hospital
05.2023 - 08.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Entered data from pet records and office visits into computer system.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Supported office staff and operational requirements with administrative tasks.
- Checked patient insurance, demographic, and health history to keep information current.
Invoice Processor
Performance Hauling
01.2021 - 04.2023
- Reviewed invoices for accuracy and completeness prior to issuing payments.
- Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
- Investigated and resolved invoicing discrepancies to maintain good vendor relations.
- Compiled and submitted weekly and monthly reports to management for review.
- Used data entry skills to accurately document and input statements.
Receptionist
Popkin & Rosaler P.A
02.2020 - 01.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Effectively navigated Florida clerk, court and judicial websites.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Created and printed legal documents for attorneys to review.
- Completed data entry of legal documents into electronic filing systems.
- Prepared and processed invoices for attorney billing.
- Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
Education
High School Diploma -
Marjory Stoneman Douglas High School
Parkland, FL06.2013
Skills
- Telephone Etiquette
- Patient Reception Management
- Typing and Filing
- Patient Callbacks
- Appointment Scheduling
- Payment Scheduling and Collection
- Insurance Verification
- Schedule Coordination
- Employee Training
- Medical Billing and Coding
- Data Entry Software
- Computer Proficiency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Veterinary Receptionist
Prima Vista Animal Hospital
05.2023 - 08.2023
Invoice Processor
Performance Hauling
01.2021 - 04.2023
Receptionist
Popkin & Rosaler P.A
02.2020 - 01.2021
High School Diploma -
Marjory Stoneman Douglas High School
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