Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.
● Responsible for leadership and strategic vision of the hardlines and softlines business
● Strive for improving business, processes and gain efficiencies in the sales line of business
● Inspire coworkers to create a global impact while maximizing local/domestic sales
● Demonstrate strong partnering skills. Manage merchandise assortments, adjacency plans, flow of goods, and data integrity at the site level
● Stay updated on current trends which help drive the business
● Develop short and long term merchandise strategies and initiatives to drive location revenue/profit objectives
● Responsible for daily replenishment of product while improving revenue and cost of sales. Analyze merchandise strategy results and merchandise mix to ensure maximum space productivity for positive gross margin growth.
● Create assortment and adjacency plans to support merchandise strategies and financial objectives
● Implement mark-downs, out-of-stocks and sales inventory with a strong customer focus
• Influence customer needs by engaging them with the best possible shopping experience
• Strong customer focus and persuasive skills utilized for sales of products Summary Skills Experience and services
• Advise customers on utilization and care of merchandise in addition to addressing all customer based inquiries
• Explain the use and advantage of merchandise to customers.
• Quote prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates
• Coordinate visual display/presentation of merchandise
• Establish and maintain incremental sales and inventory
• Partner on future sales initiatives with broad based clientele