Destiny Claggett
Little Egg Harbor,NJ
Summary
Hardworking Night Shift Manager offering 3+ years of retail experience. Handle diverse business needs while providing exceptional customer service. Knowledgeable about inventory management, cleaning and personnel needs.
Overview
11
11
years of professional experience
Work History
Night Shift Manager
Quick Chek Stores
2022.12 - 2023.09
- Prepared materials for following shift.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Oversaw restocking of supplies and other functions to prepare for daytime business.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Delegated tasks and oversaw performance to accomplish all required objectives.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
OGP Associate
Walmart
2021.03 - 2022.06
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
CUSTOMER SERVICE ASSOCIATE
WAWA
2018.11 - 2020.04
- Customer Service, Deli/Food Preparation, Maintaining Cleanliness
ASSISTANT STORE MANAGER
PAYLESS SHOE SOURCE
2018.01 - 2018.07
- Supervising, Opening and Closing the Store, Paperwork and Bank Deposits, Customer Service and Cashier, Organization and Maintaining Cleanliness
PART-TIME KEY HOLDER
PAYLESS SHOE SOURCE
2016.12 - 2018.01
- Customer Service and Cashier, Paperwork and Bank Deposits, Organization and Maintaining Cleanliness, Opening and Closing the Store
CUSTOMER SERVICE ASSOCIATE
SHOPRITE
2015.11 - 2017.01
- Food Preparation/ Foods-to-go, Organization and Maintaining Cleanliness, Customer Service
DRIVE-THRU ATTENDANT
MCDONALD'S
2012.11 - 2014.04
- Customer Service, Taking orders, and Cashier, Food Preparation, Organization and Maintaining Cleanliness
Education
HIGH SCHOOL DIPLOMA -
JACKSON MEMORIAL HIGH SCHOOL
06.2014
Skills
- Computer Literacy
- Knowledgeable of Microsoft Programs
- Proficient in Time Management
- Highly Organized
- Flexible and Adaptable
- Administrative Work
- Assignment Delegation
- Team Supervision
- Cleaning Procedures
- Reception Oversight
- Reporting Skills
- Restocking Oversight
- Customer Service
- Conflict Resolution
- People Management
Timeline
Night Shift Manager
Quick Chek Stores
2022.12 - 2023.09
OGP Associate
Walmart
2021.03 - 2022.06
CUSTOMER SERVICE ASSOCIATE
WAWA
2018.11 - 2020.04
ASSISTANT STORE MANAGER
PAYLESS SHOE SOURCE
2018.01 - 2018.07
PART-TIME KEY HOLDER
PAYLESS SHOE SOURCE
2016.12 - 2018.01
CUSTOMER SERVICE ASSOCIATE
SHOPRITE
2015.11 - 2017.01
DRIVE-THRU ATTENDANT
MCDONALD'S
2012.11 - 2014.04
HIGH SCHOOL DIPLOMA -
JACKSON MEMORIAL HIGH SCHOOL
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