Destiny Clarke
Fort Lauderdale,FL
Summary
Detail-oriented and motivated professional with a background in Legal Studies and Business, combining strong communication, organization, and problem-solving skills. Proven track record of high performance in customer-facing roles and community outreach. Ready to contribute analytical thinking and business insight to legal or corporate environments.
Overview
6
6
years of professional experience
Work History
Pandora Specialist
Pandora
Pembroke , FL
04.2022 - 01.2023
- Earned Employee of the Month for 6 consecutive months by exceeding sales targets by 15% and delivering exceptional customer service to 50+ clients daily.
- Managed inventory and merchandising for a high-traffic retail store, ensuring 100% compliance with company display standards.
- Operated POS system to process 200+ weekly transactions, returns, and exchanges with zero errors.
- Trained 3 new hires on sales protocols and POS systems, improving team efficiency by 10%.
- Resolved customer concerns promptly, achieving a 95% satisfaction rate based on store surveys.
- Analyzed sales trends to support team goals, contributing to a 12% increase in store revenue during promotional events.
Volunteer
Toys for Tots
Hialeah, Florida
08.2016 - 12.2019
- Attended sponsored events to collect and organize toy donations from community members and local businesses.
- Strengthened community outreach by helping coordinate fundraising efforts, including marketing initiatives, vendor partnerships, and volunteer team management.
- Inventoried and categorized 500+ donated toys per season, ensuring equitable distribution to families.
- Maintained accurate records of donations and distributions, streamlining operations for holiday drives
Education
Bachelor of Science - Legal Studies
Nova Southeastern University
Davie, FL05-2024
High School Diploma -
Pembroke Pines Charter High School
Pembroke Pines, FL05-2020
Skills
Professional Skills: Administrative Support, Customer Relationship Management, Time Management, Problem Solving
Technical Skills: Microsoft Office Suite (Word, Excel, PowerPoint), POS Systems, Basic Legal Research (LexisNexis)
Soft Skills: Team Collaboration, Verbal and Written Communication, Organizational Efficiency
Languages
English
Professional
Timeline
Pandora Specialist
Pandora
04.2022 - 01.2023
Volunteer
Toys for Tots
08.2016 - 12.2019
Bachelor of Science - Legal Studies
Nova Southeastern University
High School Diploma -
Pembroke Pines Charter High School
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