Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Coleman

Houston

Summary

Dedicated, adaptable, and results-driven individual with a solid track record of delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Organized and motivated individual eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance professional growth and abilities.

Overview

11
11
years of professional experience

Work History

Dietary Aide

Memorial Hermann Hospital Texas Medical Center
Houston
06.2024 - 10.2024
  • Prepared and served meals to residents following dietary guidelines and preferences.
  • Maintained cleanliness and organization of kitchen.
  • Assisted in inventory management by restocking supplies and monitoring expiration dates.
  • Collaborated with kitchen staff to ensure timely meal delivery and presentation standards.
  • Communicated dietary restrictions to kitchen staff for accurate meal preparation.
  • Supported residents during meals, ensuring comfort and addressing any needs promptly.
  • Set up trays and food service carts to deliver food to residents.
  • Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
  • Cleaned and sanitized kitchen equipment and surfaces.
  • Maintained a safe working environment by following all safety protocols.
  • Treated patients and team members with dignity and respect.
  • Prepared and served meals according to dietary guidelines.
  • Delivered snacks to nurse station for distribution to specific residents.
  • Engaged with residents to provide positive and enriching experiences.
  • Informed supervisor about any changes in patient's dietary needs or preferences.
  • Assisted patients with special needs to eat meals, providing kindness and patience.
  • Assisted with preparation of snacks and other light meals.
  • Monitored expiration dates on products and disposed of any spoiled or expired foods.
  • Worked closely with team members to update cleaning protocols and increase aide efficiency.
  • Checked temperatures of hot food before serving it to patients and residents.
  • Operated kitchen equipment safely and efficiently.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Mailroom Clerk

Harris Central Appraisal District
Houston
01.2024 - 05.2024
  • Sorted incoming mail and packages for efficient distribution.
  • Maintained organized records of incoming and outgoing correspondence.
  • Ensured cleanliness and orderliness of the mailroom area daily.
  • Maintained a log of all incoming and outgoing mail items.
  • Operated mail processing equipment and manually sorted mail.
  • Checked for proper labeling on envelopes to ensure accurate delivery.
  • Organized and maintained an inventory of supplies such as stationary, stamps, labels.
  • Conducted regular maintenance checks on equipment used in the mailroom such as printers, scanners, copiers.
  • Worked closely with other departments to coordinate timely distribution of documents or materials through the mailroom system.
  • Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Used a PC to input client information about appraisals, business assets, loans, and estates.

Warehouse Maintenace

Daikin Texas Technology Park
Kermier
06.2023 - 12.2023
  • Performed routine maintenance tasks, such as operating a Zamboni to clean and wax warehouse floors.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Adhered strictly to company policies regarding safety measures while operating machinery.
  • Followed all safety regulations while operating machinery or handling products.
  • Making sure Zambonis are properly cleaned at the beginning and end of each shift.

Salon Receptionist

Level Up Hair Studio
Houston
08.2018 - 03.2022
  • Greeted customers, answered phone calls, and responded to emails in a timely manner.
  • Provided information about services, products, and prices to customers.
  • Scheduled appointments by phone, in person, or via email using salon software systems.
  • Performed inventory checks on hair care products, tools, and other supplies, as needed.
  • Coordinated with stylists to ensure smooth client transitions between services.
  • Managed inventory supplies and assisted in reordering products as needed.
  • Ensured all areas of the salon were clean and organized at all times.
  • Responsible for opening and closing the reception area each day according to set guidelines.
  • Coordinated front desk operations and diligently helped in-person visitors and callers with knowledgeable assistance.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.

Retail Sales Associate/Cashier

Forever 21
Houston
10.2014 - 07.2015
  • Assisted customers with product selection and inquiries.
  • Operated the cash register and processed transactions efficiently with cash, credit, debit, gift cards, and store credits on the POS machine.
  • Maintained store appearance by organizing merchandise displays, restocking shelves and tables, and maintaining clean work floors and areas throughout each work shift.
  • Handled customer returns and exchanges following store policies.
  • Greet customers and provide exceptional customer service to enhance the shopping experience.
  • Assisted customers with product selection, sizing, styling, and locating items within the store.
  • Counted money at the beginning and end of each shift to ensure accuracy of funds on hand.
  • Followed company safety regulations to maintain safe work environment.
  • Promoted loyalty programs to increase customer retention.
  • Scanned items and checked pricing on cash register for accuracy.

Pharmacy Technician Trainee

Walgreens
Houston
03.2015 - 05.2015
  • Managed inventory by restocking shelves and organizing medication storage.
  • Processed insurance claims and verified patient information for accuracy.
  • Maintained cleanliness and organization of work areas in the pharmacy.
  • Assisted pharmacists in filling prescriptions, counting pills and labeling bottles.
  • Organized drugs by expiration date to ensure freshness.
  • Filled daily medication orders and entered prescription data into system.
  • Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
  • Verified insurance coverage for medications.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Maintained accurate inventory of medications.
  • Monitored storage conditions of pharmaceuticals to ensure effectiveness.
  • Answered telephones to respond to questions or requests.
  • Maintained proper storage and security conditions for drugs.

Warehouse Assembler

Alcon Manufacturing
Houston
10.2014 - 03.2015
  • Follow established assembly methods and procedures to ensure product quality standards are met.
  • Assemble components according to specifications using hand tools, power tools, and other equipment.
  • Test assembled products for accuracy and functionality prior to final packaging.
  • Inspect finished products for defects and conformance to customer requirements.
  • Maintained a clean work area by sweeping up debris from assembly operations.
  • Set up and performed hand and automatic assembly operations on components, subassemblies, and assemblies.
  • Sorted and placed materials or items on racks, shelves, or in bins according to predetermined sequences.

Cashier/Barista/Line

Panera Bread
Houston
10.2013 - 10.2014
  • Greeted and assisted customers with menu selections, and answered inquiries about food items, coffee drinks, beverages, loyalty programs, and promotions.
  • Monitored, maintained, and ensured inventory levels at the register, barista, line, and dining area to prevent shortages or overstocking.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Resolved customer complaints promptly to maintain a positive dining experience.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Followed health and safety guidelines for food handling and sanitation.
  • Prepared and served coffee, espresso drinks, blended coffees, smoothies, and teas.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Maintained high levels of customer satisfaction by efficiently handling food & drink orders and inquiries.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.

Education

High School Diploma -

Evan E. Worthing HS
Houston, TX
06-2013

Associate of Applied Science - Pharmacology

HCC Coleman College For Health & Sciences
Houston, TX

Skills

  • Customer service
  • POS system operation
  • Retail merchandising
  • Data entry
  • Microsoft Outlook, Excel, and Word
  • Packaging and labeling
  • Inventory management
  • assembly and production
  • Food safety protocols
  • Prescription filling
  • Equipment operation
  • Mail sorting
  • Record and bookkeeping

Timeline

Dietary Aide

Memorial Hermann Hospital Texas Medical Center
06.2024 - 10.2024

Mailroom Clerk

Harris Central Appraisal District
01.2024 - 05.2024

Warehouse Maintenace

Daikin Texas Technology Park
06.2023 - 12.2023

Salon Receptionist

Level Up Hair Studio
08.2018 - 03.2022

Pharmacy Technician Trainee

Walgreens
03.2015 - 05.2015

Retail Sales Associate/Cashier

Forever 21
10.2014 - 07.2015

Warehouse Assembler

Alcon Manufacturing
10.2014 - 03.2015

Cashier/Barista/Line

Panera Bread
10.2013 - 10.2014

High School Diploma -

Evan E. Worthing HS

Associate of Applied Science - Pharmacology

HCC Coleman College For Health & Sciences

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