Summary
Work History
Education
Skills
Languages
Timeline
Generic

Destiny Cortez

San Antonio,TX

Summary

Dynamic professional with a proven track record in sales and client relations at Charter Spectrum, adept at target market identification and negotiation. Leveraged excellent communication and adaptability to exceed monthly quotas and enhance patient satisfaction in healthcare settings. Skilled in team collaboration and multitasking, consistently achieving results in fast-paced environments.

Work History

Substitute Teacher, K-12

Senya
07.2024 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
  • Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
  • Provided one-on-one tutoring sessions for struggling students, helping them improve academic performance and gain confidence in their abilities.
  • Utilized variety of instructional strategies to meet individual student needs.

Behavioral Therapist

Centria Healthcare Autism Services
  • Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
  • Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
  • Developed rapport with clients by utilizing empathy and active listening skills, creating a supportive therapeutic environment conducive to learning.
  • Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.

Youth Care Worker

SOSi Inc.
  • Supervision and Safety: Ensuring the safety and well-being of the youth under care
  • Emotional Support and Daily Living Assistance: Offered emotional support and provided assistance with daily activities.
  • Documentation: Keeping detailed records of each childs progress, behavior, and incidents.
  • Collaboration: Working closely with other professionals such as social workers, therapists, and educators to provide comprehensive care and support.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.

Dietitian Assistant

University Health Hospital
  • Implemented a food allergy awareness program, reducing instances of adverse reactions and ensuring safe dining experiences for all patients.
  • Evaluated patient satisfaction with meal services regularly, identifying opportunities for continuous improvement and implementing necessary changes.
  • Evaluated new products and ingredients for inclusion in meals, enhancing variety without compromising nutritional value or budget constraints.
  • Enhanced patient satisfaction with meal options by collaborating with kitchen staff to design healthy and appetizing menus.

Sales and Marketing Representative

Charter Spectrum
  • Followed through with leads to close sales over phone, in office and during external consumer engagements.
  • Expanded market reach by conducting thorough industry research and identifying potential new clients.
  • Developed customized sales presentations for key clients, resulting in increased business partnerships.
  • Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
  • Consistently met or exceeded monthly quotas by adopting a proactive approach to lead generation, relationship management, and closing deals.

Cashier

H-E-B
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associate of Science - Social Work

San Antonio College
San Antonio, TX
06.2025

High School Diploma -

Lee High School
San Antonio, TX
05.2020

Skills

  • Target Market Identification
  • Negotiation Techniques
  • Competitor Analysis
  • Problem-Solving
  • Excellent Communication
  • Cash Handling
  • Account Servicing
  • Adaptability and Flexibility

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Substitute Teacher, K-12

Senya
07.2024 - Current

Associate of Science - Social Work

San Antonio College

High School Diploma -

Lee High School

Behavioral Therapist

Centria Healthcare Autism Services

Youth Care Worker

SOSi Inc.

Dietitian Assistant

University Health Hospital

Sales and Marketing Representative

Charter Spectrum

Cashier

H-E-B

Similar Profiles

  • Margaret Rose

    Margaret RoseMargaret Rose

    Substitute Teacher at SenyaSubstitute Teacher at Senya

    View Profile
  • Morgan Mascorro

    Morgan MascorroMorgan Mascorro

    Substitute Teacher K-12 at SenyaSubstitute Teacher K-12 at Senya

    View Profile
  • Elisabeth Moses

    Elisabeth MosesElisabeth Moses

    Substitute Teacher, K-12 at SenyaSubstitute Teacher, K-12 at Senya

    View Profile
Destiny Cortez