Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CNA, Pediatrics
Duke University Hospital
06.2022 - Current
Take vitals and record in Epic
Assist nurses with care of pediatric patients, from normal daily activities to sterile procedures such as helping with central line dressing changes
Assist patients with repositioning and getting out of bed
Assist patients parents when they need help with anything
Bond with the babies and kids to make the environment as comfortable as possible
Personal Care Aide
Twin Lakes Community
01.2022 - 03.2022
Offered quality nursing care to residents to promote rights, dignity and freedom of choice
Supplied incontinent care, ambulation, range of motion, communication and other wellness needs to support bodily functions and meet physical therapy goals
Bathed, dressed, groomed, toileted and fed residents to support activities of daily living
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Personal Care Aide
Alamance House
12.2020 - 05.2021
Supplied incontinent care, ambulation, range of motion, communication and other wellness needs to support bodily functions and meet physical therapy goals
Bathed, dressed, groomed, toileted and fed residents to support activities of daily living
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Personal Care Aide
Above and Beyond Home Care
02.2019 - 07.2019
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Maintained clean, safe, and well-organized patient environment.
Planned, prepared, and served meals and snacks according to prescribed diets.
Sales Associate Seasonal
American Eagle Outfitters, Inc
02.2019 - 05.2019
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Team Member
Bojangles' Famous Chicken 'n Biscuits
04.2017 - 06.2018
Trained new employees by demonstrating tasks and coaching during daily activities
Greeted guests pleasantly and answered menu questions
Operated register to process payments and collect cash payment for order totals
Cleared trays and removed trash from tables before sanitizing surfaces.
Clinical Nurse II / Medical and Hematological Oncology at Duke University HospitalClinical Nurse II / Medical and Hematological Oncology at Duke University Hospital