Web Development (Frontend: HTML/CSS/JavaScript for building and designing webpages (eg, ABC Fitness Studio, Mane Crafts by Dess) Responsive design (UI/UX adjustments for e-commerce stores) Backend: Handling shopping cart functionality, session storage, and data processing)
Destiny Day
Washington,USA
Summary
Friendly and compassionate individual with strong interpersonal skills and a passion for patient care. Knowledgeable in basic medical terminology and proficient in vital sign monitoring and patient assistance. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Excellent organizational abilities and a strong aptitude for multitasking and prioritizing tasks. Solid foundation in general office procedures and computer applications, ensuring smooth daily operations. Ready to utilize and develop administrative and communication skills in an Administrative Assistant role. Personable and organized individual with a keen eye for detail and a positive, upbeat attitude. Strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
Davita Dialysis
01.2024 - 05.2024
- Managed patient assessments, supported dialysis treatments, provided first aid, and educated patients on dialysis procedures.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
Budget Analyst (Intern)
U.S. Environmental Protection Agency
09.2022 - 12.2023
- Managed a budget, analyzed financial data, and prepared financial reports.
- Evaluated procurement needs and projected expenditures.
- Facilitated cross-department communication to ensure consistent understanding of budgetary goals and constraints.
- Improved financial efficiency by analyzing budgetary data and identifying areas for cost reduction.
- Assisted in the preparation of annual budgets, working closely with department heads to gather necessary information.
Administrative Assistant
DC Department of Consumer and Regulatory Affairs
05.2021 - 09.2022
- Performed general office duties, scheduled meetings, managed patient records, and drafted communications.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
High School Diploma -
Crossland High School
Temple Hills, MD06.2018
Skills
- Administrative Support
- Calendar management, scheduling meetings, appointment coordination, travel arrangements, email and correspondence handling
- Software Proficiency
- Software Tools (Replit, MS Office suite)
- Content Management Systems
- Programming Languages (Java, Python, JavaScript, HTML/CSS, and SQL)
- Web Development (Responsive design, UI/UX adjustments)
- Database Management (MS Access, Understanding of Entity Relationship Diagrams
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace, Zoom, Microsoft Teams, and financial management tools
- Time Management & Multitasking
- Handling multiple tasks, meeting deadlines, prioritizing work, and maintaining productivity in high-pressure environments
- Communication
- Drafting memos, reports, and emails; phone handling; external and internal communications
- Budget Management
- Budget tracking, financial reporting, analyzing expenditures, preparing forecasts
- Compliance & Confidentiality
- Adhering to HIPAA standards, managing confidential data, ensuring compliance with policies, and maintaining data integrity
- Office Management
- Filing systems, document preparation, event planning, record keeping, supply management, and database management
- Technical Skills
- Database management, EHR systems, data analysis, Microsoft Access, and CRM systems
- Customer Service
- Responding to client inquiries, resolving issues, improving client satisfaction, patient support, and front desk management
- Data Management
- Data entry, Excel spreadsheets, financial reports, patient records, data accuracy verification, and electronic health record (EHR) systems
- Project Coordination
- Managing timelines, event logistics, task prioritization, and resource allocation
- Vital signs monitoring
Affiliations
- National Association of Black Accountants, inc.
- Healthcare Information and Management Systems Society
- Capital Area Asset Builders (Non-Profit Org)
- Anne E. Casey Foundation (Non-Profit Org)
- DC Child and Family Services Office of Youth Empowerment
Certification
- First Aid Certification - American Red Cross or American Heart Association.
- Basic Life Support Certification (BLS)
Awards
President's List (4.0), Strayer University, 04/2024, Destiny Day has been awarded and acknowledged for her hard work and dedication to maintaining a 4.0 GPA.
Software
Programming Languages: Java, Python, JavaScript, HTML/CSS, SQL
Database Management: MS Access (Creating databases, queries for appointments, patients, prescriptions, etc) Understanding of ERD (Entity Relationship Diagrams)
Replit (for coding and testing programs) MS Office Suite (Word for writing and documenting your projects, including journal submissions)
Basic skills in CMS tools for managing websites
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Patient Care Technician
Davita Dialysis
01.2024 - 05.2024
Budget Analyst (Intern)
U.S. Environmental Protection Agency
09.2022 - 12.2023
Administrative Assistant
DC Department of Consumer and Regulatory Affairs
05.2021 - 09.2022
High School Diploma -
Crossland High School
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