Destiny De Jesus
Kissimmee,FL
Summary
Proven professional with a strong background in customer service,inventory management, and merchandise recovery, honed at BJs Wholesales Club and other leading retailers. Excelled in enhancing sales through expert organization and teamwork, achieving significant customer satisfaction. Skilled in Microsoft Office and possessing excellent communication abilities, consistently met and surpassed sales targets.
Equipped to excel in recovery operations. Proven ability to maintain organized, efficient work environments, adapting seamlessly to changing needs. Skilled in maintaining accurate records, troubleshooting discrepancies, and collaborating with team members to achieve targets. Known for reliability, integrity, and results-driven approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Recovery Clerk
BJs Wholesales Club
01.2023 - Current
- Developed, implemented and operated network system infrastructure and procedures.
- Conducted regular audits of merchandise displays to ensure compliance with company standards and guidelines.
- Efficiently processed overstock items from storage areas into designated clearance sections for prompt sale opportunities.
- Collaborated with team members to ensure timely restocking of shelves and accurate product placement.
- Worked closely with department managers to coordinate product ordering schedules based on sales trends and seasonal demands.
- Assisted in the development of employee training materials focused on recovery procedures, loss prevention tactics, and merchandising techniques.
Bakery Clerk
Walmart
07.2021 - 09.2022
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Beauty Consultant
Walgreens
10.2020 - 04.2021
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Educated clients on proper makeup application techniques, empowering them to recreate desired looks at home.
- Increased sales revenue through effective product demonstrations and persuasive communication skills.
- Collaborated with team members to achieve monthly sales targets and maintain a positive store environment.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Performed cash, card, and check transactions to complete customer purchases.
Sales Associate
Zumiez
10.2019 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Education
High School Diploma -
Osceola
Kissimmee, FL05-2020
Skills
- Microsoft office
- Sales support
- Merchandise recovery
- Patience and persistence
- Customer service
- Organization skills
- Teamwork and collaboration
- Time management
- Multitasking Abilities
- Excellent communication
- Data entry skills
Accomplishments
- Achieved my certification by completing Coursera with accuracy and efficiency.
- Facilitated training for new employees
- Learned merchandising
- Employee of the month
Certification
- Power BI Data Analyst Associate Certification – Microsoft.
Languages
English
Native or Bilingual
Timeline
Recovery Clerk
BJs Wholesales Club
01.2023 - Current
Bakery Clerk
Walmart
07.2021 - 09.2022
Beauty Consultant
Walgreens
10.2020 - 04.2021
Sales Associate
Zumiez
10.2019 - 06.2020
High School Diploma -
Osceola
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