Destiny Depina
High Point,NC
Summary
Detailed-oriented and highly organized professional with experience in customer service ,administrative support,and hospitality. Proficient in microsoft office tools and skilled in data entry , email management,scheduling,a new communication.I adapt to handling multiple task efficiently and accurately. I'm currently seeking a remote position to contribute strong organizational and technical skills
Overview
9
9
years of professional experience
Work History
Hair Salon Receptionist
Samina Hair Affairs and Permanent Makeup
07.2023 - Current
- Managed inventory of salon products, updating stock levels were maintained for daily operations.
- Improved customer relations, effectively communicating with clients over the phone and in person to provide accurate information on services and pricing.
- Supported hairstylists by coordinating their schedules, ensuring optimal productivity.
- Processed payments accurately, handling cash transactions and balancing daily sales reports.
Customer Service Representative
Adapt Health
05.2022 - 06.2023
- Provided customer service via phone,email,and chat
- utilized Microsoft office tools to track and manage customer interaction
- managed customer inquiries and ensured prompt resolution of isssues
- assisted with scheduling and organizational task to improve workflow
Receptionist
Family Medical Chiropractor
11.2018 - 02.2022
- Greated and assisted patients managing appointments and phone inquiries
- Managed office calendars and scheduled patient appointments efficiently
- handled patient intake forms ensuring accuracy and confidentiality
- Maintained office organization and assisted with general administrative duties
Server
Top Shelf Restaurant
06.2018 - 09.2021
- ,Delivering expectational customer service in fast pace restaurant environment
- managed orders ,payments ,and customer inquiries, ensuring a positive dining experience
- worked efficiently as part of a team maintaining organization and managing time effectively
Retail Sales Associate
PacSun Clothing
08.2016 - 06.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
New Bedford High School
New Bedford, MA06-2017
Skills
- Strong organization
- customer service
- Maintaining cleanliness
- Upselling services
- Appointment scheduling
- Data entry & accuracy
- time management
- attention to detail
- microsoft
- email & calendar management
Timeline
Hair Salon Receptionist
Samina Hair Affairs and Permanent Makeup
07.2023 - Current
Customer Service Representative
Adapt Health
05.2022 - 06.2023
Receptionist
Family Medical Chiropractor
11.2018 - 02.2022
Server
Top Shelf Restaurant
06.2018 - 09.2021
Retail Sales Associate
PacSun Clothing
08.2016 - 06.2018
High School Diploma -
New Bedford High School
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