Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Dominguez

Santa Maria,CA

Summary

A dedicated and experienced receptionist. Have experience managing front office operations, scheduling appointments, multitasking. Willing to learn new skills and adaptable.

Overview

3
3
years of professional experience

Work History

Receptionist

VCA Arroyo Grande Animal Hospital
10.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Supported office efficiency by performing tasks such as data entry, photocopying, scanning, and faxing documents.
  • Scheduling appointments, surgeries or any drop offs and answering phones
  • Checking clients in and out, collecting billing information.

Vet Assistant

VCA Arroyo Grande Animal Hospital
10.2023 - Current
  • Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Provided customer support to clients, answering questions and addressing concerns
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Administered medications/ vaccines to animals

Kennel Technician

Animal Clinic Of Santa Maria
06.2022 - 07.2023
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Administered any medication for each pet
  • Monitored animals for behavioral problems and signs of health issues.
  • Documented animals' weight, size and condition in computer system.
  • In charge of Grooming and Bathing animals
  • Helped assist in holding patients for vaccines, nail trims or anal gland expressions.

Veterinary Receptionist

Animal Clinic Of Santa Maria
06.2022 - 07.2023
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeting patients.
  • Answering telephone calls and returning e-mails.
  • Maintaining appointment confirmations for the next day
  • Entered data from pet records and office visits into computer system.
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Review patients’ records to ensure that immunization and tests recommended by the doctor are up to date
  • Organized paperwork such as charts and reports for office and patient needs.
  • Making sure to close the clinic, Lock doors, Turn off phones, close terminal machines and count the cash drawer.

Education

Certificate of Achievement - Veterinary Technology Program

Allan Hancock College
Santa Maria, CA
05.2022

Skills

  • Effective Multitasking
  • Medical Recordkeeping
  • Answer Telephones
  • Verbal and Written Communication
  • Scheduling
  • Detailed Cleaning

Timeline

Receptionist

VCA Arroyo Grande Animal Hospital
10.2023 - Current

Vet Assistant

VCA Arroyo Grande Animal Hospital
10.2023 - Current

Kennel Technician

Animal Clinic Of Santa Maria
06.2022 - 07.2023

Veterinary Receptionist

Animal Clinic Of Santa Maria
06.2022 - 07.2023

Certificate of Achievement - Veterinary Technology Program

Allan Hancock College

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