Destiny Duncan
Vestal,NY
Summary
Dedicated student at Binghamton University, interested in applying excellent communication and interpersonal skills to a position. Has a solid understanding of litigation documentation, client relationship building and court procedures. Currently pursuing a degree in Philosophy Politics and Law. Eager to help attorneys handle paperwork, interview clients and conduct research work specific to each case. Thorough and detailed individual consistently achieves exceptional and measurable results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Mandee's Kitcehn
03.2022 - Current
- Provided exceptional service to high volume of daily customers.
- Processed payments for meals using cash registers or point-of-sale systems.
- Stocked service areas with supplies during slow periods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Complied with all sanitation regulations within restaurant's guidelines.
- Informed customers of daily specials and signature menu items.
- Greeted customers, answered questions and recommended specials to increase profits.
Crew Trainer
McDonald's
03.2021 - Current
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
- Ensured that all safety protocols were followed during training sessions.
- Stayed up to date on requirements of all team positions to optimize training.
- Provided constructive feedback and one-on-one coaching to employees.
- Instructed new team members on correct procedures for operations.
- Explained goals and expectations required of trainees.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Server
Pomodoro’s
02.2023 - 05.2023
- Served food and beverages to patrons and confirmed complete orders.
- Greeted guests and provided menus.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Informed customers of daily specials and signature menu items.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered food orders promptly and courteously.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Followed health safety guidelines when preparing and serving food products.
- Trained new employees on restaurant procedures and plating techniques.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Took orders from customers accurately and in a timely manner.
Education
High School Diploma -
Arlington High School
Lagrangeville, NY06.2023
Skills
- Oral communication
- Document Review
- Telephone Etiquette
- Research
- Correspondence Writing
- Attention to Detail
- Effective Multitasking
- Critical Thinking
- Decision-Making
- Case analysis
- Legal Research
- Active listening skills
- Fast Learner
- Team Collaboration
Accomplishments
National Honor Society of High School Scholars Ambassador
Honor Key
National Honor Society Member
The National Society of Leadership and Success Member
Affiliations
Community Service:
- I volunteer at local charities or non-profit organizations.
- Participate in community/church clean-up projects.
Sports and Fitness:
- Joined a local gym.
- Take up individual sports like running, cycling, and yoga.
- Participate in charity runs or sports events.
Arts and Creativity:
- Attend art workshops and events.
- Explore drawing, painting, music, cinema or sculpting as hobbies.
Educational Pursuits:
- Attend lectures, conferences, or seminars on diverse topics.
- Pursuing a degree or certification in a field of interest.
Cultural Engagement:
- Attend cultural festivals, music concerts, and art exhibitions.
- Travel to different regions to experience diverse cultures.
Social and Networking:
- Joined clubs or organizations related to my interests.
- Attend networking events or industry conferences.
- Mentored by upperclassmen to foster professional and personal growth.
Certification
- Law ad Advocacy Program, National Student Leadership Conference - 7/18/22-7/24/22
- Ambassador Event, The National Society of High School Scholars- 8/11/23-8/12/23
Timeline
Server
Pomodoro’s
02.2023 - 05.2023
Server
Mandee's Kitcehn
03.2022 - Current
Crew Trainer
McDonald's
03.2021 - Current
High School Diploma -
Arlington High School
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