Destiny Egan
Houston,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
Work History
Sales Associate
Don McGill Toyota of Katy
2016.03 - 2020.07
- Initiated 150 calls per shift to customers that filled out interest forms online, providing thorough information and excellent customer service support
- Maintained repeat business from established customers
- Negotiate deals respectfully and follow up with customers after sales
- Recognized for exceptional customer service and top closer
- Assisted the general manager in the startup of an Allstate insurance agency within the dealership
- Obtained my property and casualty license
- Consistently exceeded quota reaching number 3 in the nation by month 3 of opening the agency
Office Manager
World Wide Safety Consulting
2014.02 - 2016.01
- Managed invoicing for all of the Company’s customers
- Coordinated all aspects of payroll, from obtaining payroll approvals, entering payroll into Paychex and attaching all receipts and supporting documentation to comply with internal control procedures
- Assembled weekly teleconference between all employees and owners for updates on current projects and future bid proposals
- Implemented and helped launch a new website design
- Created and maintained marketing brochures that assisted company in marketing efforts
- In coordination with marketing brochures, I created power points which mirrored our marketing brochures for presentation to prospective clients
- Attended national conventions and helped obtain prospective clients
- Scheduled complete itineraries for company employees on business trips
Administrative Assistant
Oudenhoven Construction, Inc
2013.09 - 2014.01
- Provided routine office and clerical duties as needed
- Established and maintain employee payroll, as long as proper internal control over these processes
- Entered data for time and materials on all the projects in order to give progress reports
- Notified managers if there were compliance issues on projects, and whether we were over budget
Resident Instructor
Elm Homes
2010.12 - 2011.02
- Committed myself to assure the quality of life for my clients by assisting with them with activities of daily living
- In charge of passing medication within scope of Doctors orders
- Beneficial skills learned: Interpersonal skills, effective communication, proper client documentation and reporting, and learned how to perform in high stress situations
Education
Associates - Business Administration
Rochester Community Technical College
Skills
- RELATED SKILLS:
- Paychex, QuickBooks, Microsoft office applications, social media platforms, event planning,
Timeline
Sales Associate
Don McGill Toyota of Katy
2016.03 - 2020.07
Office Manager
World Wide Safety Consulting
2014.02 - 2016.01
Administrative Assistant
Oudenhoven Construction, Inc
2013.09 - 2014.01
Resident Instructor
Elm Homes
2010.12 - 2011.02
Associates - Business Administration
Rochester Community Technical College
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