Destiny Ezeibe
Carson,CA
Summary
Driven and resilient, I leveraged innovative thinking and efficient communication at Boy's & Girl's Club to enhance youth development. Demonstrated exceptional customer service at BurgerFi, boosting satisfaction through quick thinking abilities. My blend of logical reasoning and positive thinking significantly improved operational efficiency, embodying a proven track record of achievements and employer-desired skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Youth Development Professional
Boy's & Girl's Club
Riverside, CA
09.2024 - 11.2024
- Coordinated with parents and guardians to ensure that the needs of each youth were being met.
- Maintained records of attendance and other pertinent information about participants.
- Provided one-on-one assistance with homework assignments, tests, and other academic activities.
- Created lesson plans based on student IEPs.
Front of House Team Member
BurgerFi
Los Angeles, CA
12.2020 - 09.2023
- Greet guests upon arrival and provide them with menus and beverage options.
- Assisted in serving food to guests in a timely fashion while adhering to health standards.
- Provided excellent customer service by taking orders accurately, preparing meals promptly, and addressing complaints courteously.
- Maintaining cleanliness standards throughout all concession areas, including kitchens, counters, dining rooms.
Cashier
Topshop Topman
Santa Monica, CA
01.2019 - 11.2020
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Some College (No Degree) - Nursing
LAHC
Wilmington, CASkills
- Innovative thinking
- Logical reasoning
- Efficient communication
- Positive thinking
- Resilient
- Quick Thinking Abilities
- Strong teamwork capabilities
- Flexibility
Affiliations
- I've established a personal business of my own which offers hairstyling for both men and women.
- Support homeless shelters, fundraise for the less fortunate and underserved communities, advocate for the youth including young children and preteens, and community clean up.
Accomplishments
- Leadership: Led a crisis management team, increased sales, or completed a project ahead of schedule
- Customer experience: Improved customer experience or interacted with diverse customers
- Teamwork: Received a "Team Player" award or worked well on a team
Certification
- CPR AED & First Aid Certification
- Food Hander Certification
Languages
English
Native/ Bilingual
Timeline
Youth Development Professional
Boy's & Girl's Club
09.2024 - 11.2024
Front of House Team Member
BurgerFi
12.2020 - 09.2023
Cashier
Topshop Topman
01.2019 - 11.2020
Some College (No Degree) - Nursing
LAHC
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