Destiny Ford
York,Pennsylvania
Summary
Emerging leadership professional with experience in customer service, operations support, and community engagement. Recognized for strong communication, adaptability, and relationship-building skills while working in fast-paced environments. Passionate about supporting diverse communities, empowering others, and contributing to positive organizational and community impact.
Overview
3
3
years of professional experience
Work History
Volunteer
Sugar Koated Incorporated
12.2023 - Current
- Supported community coat drives serving children and families in underserved communities.
- Helped organize, promote, and distribute winter clothing through community outreach efforts.
Beauty Advisor
Ulta Beauty
10.2025 - 12.2025
- Supported daily store operations in a high-volume beauty retail environment.
- Delivered personalized client service through skincare, makeup, and haircare recommendations.
- Maintained product knowledge while supporting merchandising and front-end operations.
- Helped maintain operational standards and efficient service during peak business hours.
Dietary Aide
Millcroft Living
07.2024 - 05.2025
- Prepared and delivered meals for 60+ residents while following dietary and safety guidelines.
- Collaborated with staff to support individualized care and dietary accommodations.
- Maintained sanitary kitchen and dining environments while ensuring accurate meal service.
- Supported daily operations in a fast-paced healthcare setting.
Lead Sales Associate
H&M
10.2023 - 07.2024
- Supported daily retail operations while assisting 50–100 customers in a fast-paced environment.
- Handled POS transactions, merchandise organization, and visual merchandising responsibilities.
- Assisted with team support and onboarding while promoting positive customer experiences.
- Maintained store presentation and supported operational priorities.
Education
B.S. - Organizational and Community Leadership
University of Delaware
Newark, DE05.2026
Skills
- Leadership & Team Collaboration
- Project management
- Public speaking
- Team leadership
- Customer Service
- Communication
- Community Engagement
- Research & Data Analysis
- Microsoft Office
- Problem Solving
- Visual Merchandising
- POS Systems
- Operational Support
- Time Management
- Adaptability
Leadership And Community Engagement
Sugar Koated Incorporated, Volunteer, 12/23, Present, Supported community coat drives serving children and families in underserved communities., Helped organize, promote, and distribute winter clothing through community outreach efforts.
Academic Leadership Project
Senior Capstone Project – Aspira Leadership Conference, University of Delaware, Co-developed and facilitated leadership-focused activities for high school students through the Aspira capstone project., Designed and led interactive activities including 'What's Your Why?' and vision-building workshops focused on self-reflection and goal setting., Adapted leadership approaches to support culturally diverse student groups while strengthening communication and collaboration skills.
Timeline
Beauty Advisor
Ulta Beauty
10.2025 - 12.2025
Dietary Aide
Millcroft Living
07.2024 - 05.2025
Volunteer
Sugar Koated Incorporated
12.2023 - Current
Lead Sales Associate
H&M
10.2023 - 07.2024
B.S. - Organizational and Community Leadership
University of Delaware