Destiny B. Fuentes
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Lead Supervisor/Manager
Claire's Boutique
08.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased customer satisfaction by performing precise and efficient ear piercings in a clean, sanitary environment.
- Educated clients on proper aftercare for newly pierced ears, resulting in reduced infection rates and faster healing times.
- Maintained high level of professionalism while interacting with customers to ensure their comfort during the piercing process.
- Assisted in store operations by managing inventory and restocking supplies as needed, contributing to overall efficiency and productivity.
- Trained new staff members on proper ear piercing techniques and procedures, promoting consistency across the team.
- Addressed customer concerns promptly and effectively, fostering trust and loyalty among clientele.
- Demonstrated patience when working with children undergoing their first ear piercings, creating a positive experience for both parents and children alike.
- Strengthened communication skills through regular interactions with others.
- Worked flexible hours across night, weekend and holiday shifts.
- Cultivated interpersonal skills by building positive relationships with others.
Sales Associate
Macy's
04.2022 - 08.2023
- Greet, assist customers, and operate cash registers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Ability to meet or exceed sales, customer service and loyalty program standards.
- Operational knowledge of merchandising and store operations.
- Ability to communicate effectively with customers, peers and management.
- Place inventory back on floor-pads.
- Ensure fitting room is clean.
Intern
ForeverPaz Custom T-Shirts
12.2021 - 10.2022
- Acquire on hands training with screen printing and sublimation printing.
- Assist customers through email, phone, or social media.
- Promote products by posting on the company's website or Instagram.
- Ensure that the work-space is clean.
- Supported with creating project marketing materials to promote services.
- Assisted in developing integrated marketing strategies for small businesses.
Style Consultant
Target
10.2020 - 03.2022
- Ensure product availability by keeping the apparel and accessories replenished.
- Create an inviting shopping environment by staying current on trends and brand guides along with executing visual merchandising guides.
- Ensure product is available for guests to shop by assessing sales floor and backroom inventory.
- Re-merch kids (girls, boys, NIT) floorplan and change mannequins.
- Merchandised store inventory in seasonal and brand displays.
- Performed personal shopping functions on behalf of customers.
Clerical Assistant
Covenant Care
03.2020 - 08.2020
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with client's family members by phone, email, or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and staff professionally and provided friendly, knowledgeable assistance.
- Maintained records of material flow, compiling and organizing related data.
- Screened visitors and issued badges to maintain safety and security.
Education
AA - Liberal Arts- Social And Behavioral Science
Santa Monica College
Santa Monica08.2021
Skills
- Administrative Support
- Task Prioritization
- Customer Service
- Interpersonal Communication
- Excellent Communication
- Flexible and Adaptable
- Supervision and leadership
- Critical Thinking
Timeline
Lead Supervisor/Manager
Claire's Boutique
08.2022 - Current
Sales Associate
Macy's
04.2022 - 08.2023
Intern
ForeverPaz Custom T-Shirts
12.2021 - 10.2022
Style Consultant
Target
10.2020 - 03.2022
Clerical Assistant
Covenant Care
03.2020 - 08.2020
AA - Liberal Arts- Social And Behavioral Science
Santa Monica College