Destiny Gaona
San Antonio,TX
Overview
9
9
years of professional experience
Work History
Business Boutique Owner
SonShine Creations
San Antonio, TX
11.2018 - Current
- Provide excellent customer service.
- Promote business on social media platforms to maximize brand identity and generate revenue.
- Keep records for production, inventory, income and expenses.
- Engage in timely customer communication to resolve issues and identify sales opportunities.
- Assist customers in making payments on accounts and setting up payment plans.
- Confirmed delivery of orders and troubleshot missed delivery dates.
Substitute Paraprofessional
Northside ISD
San Antonio, TX
08.2020 - 07.2021
- Provided classroom support throughout planned instruction and individual lessons.
- Created and distributed instructional materials for group and one-on-one use.
- Monitored student behavior at lunch and recess.
- Supervised class while teacher attended meetings.
- Delivered instruction individually or in small groups with support from instructor.
Teacher's Aide
K Street Learning Center
Somerset, TX
11.2018 - 05.2019
- Assisted instructional staff with implementing lessons and activities for full classes and small groups.
- Assisted in developing programs and activities to drive improvements in students' academics.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors
- Assisted teachers with lesson preparation and curriculum implementation.
- Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
- Distributed classroom materials, pencils, paper and art materials.
- Wiped down desks and gave students hand sanitizer to avoid germ spread.
- Backed up lessons with personal support, small group instruction and hands-on activities.
Parent Volunteer
Neil Armstrong
San Antonio, TX
08.2017 - 03.2019
- Reinforced teachers' instruction by helping small groups with concepts.
- Supervised students outside classroom during recess, lunch and breaks.
- Organized and distributed materials needed for planned classroom activities.
- Offered general support to instructors, handed out documents and straightened up classrooms.
- Promoted positive relationships between students by encouraging kindness and respect.
- Engaged students to share ideas and collaborate together on projects.
- Created displays of students' work in classroom areas and other school spaces.
Education
CDA -
Texas Tech University
Lubbock, TX10.2022
High School Diploma -
South San Antonio High School
San Antonio, TX06.2009
Skills
- Educational support
- Inbound and Outbound Calling
- Customer Support
- Verbal Communication
- Customer Service
- Retail Sales Customer Service
Timeline
Substitute Paraprofessional
Northside ISD
08.2020 - 07.2021
Business Boutique Owner
SonShine Creations
11.2018 - Current
Teacher's Aide
K Street Learning Center
11.2018 - 05.2019
Parent Volunteer
Neil Armstrong
08.2017 - 03.2019
High School Diploma -
South San Antonio High School
CDA -
Texas Tech University