Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Gill

Clarksville,TN

Summary

Proven leader in supply chain management and team collaboration, with a track record of streamlining operations for efficiency at Wawa Food Markets. Skilled in ERP systems and adept at driving projects to completion, enhancing logistic operations, and achieving significant improvements in supply chain efficiency. Demonstrates exceptional problem-solving abilities and a commitment to excellence.

Overview

6
6
years of professional experience

Work History

Supply Specialist

Army
Clarksville, TN
04.2023 - Current
  • Oversaw successful integration of Standard Property Book System-Redesign (SPBS-R).
  • Folded letters, circulars or other documents and inserted into envelopes for distribution.
  • Coordinated shipments between suppliers, carriers and customers as needed.
  • Participated in meetings with department heads regarding supply needs assessment.

Sales Representative

UnitedHealthcare
Frederick, MD
07.2022 - 12.2023
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.
  • Coordinated topics with call center scripts to handle consumer questions, delivering appropriate answers.
  • Implemented basic troubleshooting and support techniques to enable speedy resolution of callers' issues.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.
  • Collaborated with other departments within the organization when necessary.
  • Prevented key account losses by researching discrepancies and correcting problems.
  • Continually updated knowledge base of product features, benefits, pricing plans.
  • Resolved customer complaints by identifying problems, researching solutions, and providing corrective action plans.

Assistant Store Manager

Wawa Food Markets
Frederick, MD
02.2022 - 11.2023
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Created promotional campaigns to increase brand awareness and attract new customers.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

Sales Associate

JCPenney
Frederick, MD
06.2019 - 07.2021
  • Built and maintained relationships with peers and upper management to drive team success.
  • Tracked sales performance metrics to identify trends in market place.
  • Processed transactions using a point-of-sale system.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Assisted customers with product selection, sizing and styling.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Organized stockroom shelves according to size, color or style.

Education

High School Diploma -

Tuscarora High School
Frederick, MD
05-2019

Some College (No Degree) - Marketing Management

Frederick Community College
Frederick, MD

Skills

  • Weapons control
  • Logistics operations
  • ERP systems proficiency
  • Preventive Maintenance
  • Materials handling
  • Storage management
  • Supply chain management
  • Transportation management
  • Warehouse operations
  • Life cycle management
  • Shipment processing

Timeline

Supply Specialist

Army
04.2023 - Current

Sales Representative

UnitedHealthcare
07.2022 - 12.2023

Assistant Store Manager

Wawa Food Markets
02.2022 - 11.2023

Sales Associate

JCPenney
06.2019 - 07.2021

High School Diploma -

Tuscarora High School

Some College (No Degree) - Marketing Management

Frederick Community College

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Destiny Gill