Destiny Griffin
Grifton,NC
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Agent
Focus Services
2023.04 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Sales Marketer
Amazon
2021.08 - 2022.12
- Improved customer satisfaction ratings through prompt resolution of concerns coupled with proactive outreach aimed at ensuring their continued loyalty.
- Collaborated with the marketing team to create effective promotional materials, driving brand awareness and lead generation.
- Analyzed market trends and competitor strategies, refining sales tactics for optimal performance.
- Created comprehensive sales training materials that enhanced team productivity by reinforcing best practices in closing deals efficiently.
- Networked and coordinated with colleagues, media representatives and other professionals to implement multi-channel strategies.
Education
Associate of Arts - Business Education
Craven Community College
New Bern, NC06.2021
High School Diploma -
West Craven
Vanceboro, NC07.2019
Skills
- Client Relations
- Customer Assistance
- Sales Training
- Technical Support
- Call Control
- Sales Strategies
- Persuasion techniques
- Making offers
- Customer Service
- Complex Problem-Solving
- Upselling and Cross Selling
Timeline
Sales Agent
Focus Services
2023.04 - Current
Sales Marketer
Amazon
2021.08 - 2022.12
Associate of Arts - Business Education
Craven Community College
High School Diploma -
West Craven
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