Destiny Harris
TEXARKANA,AR
Overview
3
3
years of professional experience
Work History
Manager
Freddy's Fast Cash
Texarkana, Texas
05.2022 - Current
- Supervised daily operations to ensure efficient cash handling and service delivery.
- Trained staff on customer service standards and company policies for improved performance.
- Monitored inventory and coordinated restocking to maintain optimal stock levels.
- Implemented process improvements that enhanced workflow efficiency across multiple teams.
- Resolved customer inquiries and escalated issues, ensuring timely management intervention.
- Conducted performance evaluations and provided constructive feedback to team members.
- Scheduled shifts and managed employee attendance to optimize staffing levels.
- Collaborated with management on strategic planning for store promotions and events.
Education
High School Diploma -
Texarkana College
Texarkana, TXSkills
- Customer service
- Team management
- Process improvement
- Employee training
- Performance evaluation
- Conflict resolution
- Cash handling
- Financial management
- Workforce management
- Strategic planning
- Verbal and written communication
- Expectation setting
- Recruiting and interviewing
- Policy and procedure development
- Work prioritization
- Networking strategies
- Decision-making
- Goal setting
Timeline
Manager
Freddy's Fast Cash
05.2022 - Current
High School Diploma -
Texarkana College