Destiny Hartsfield
Browns Mills,NJ
Summary
Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating a positive atmosphere. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
2
2
years of professional experience
Work History
Lifegurd
Hurricane Harbor
05.2023 - Current
- Observed swimmers to quickly detect signs of distress and dangerous animal activity.
- Scanned main areas to monitor for any safety risks.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Promoted guest satisfaction by offering exceptional support and helping with location or facility questions.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Customer Service Associate
Wawa
11.2021 - 06.2022
- Informed customers about special promotions and provided detailed information for various products.
- Helped customers every day with a positive attitude and focus on customer satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints and maintained clean and tidy checkout area.
Ride Operator
FunPlex
05.2021 - 09.2021
- Followed safety procedures for operating, loading, and unloading passengers from amusement park rides.
- Cleaned rides and attractions to reduce the spread of germs and bacteria.
- Monitored passengers and ride operations and enforced safety regulations.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Followed posted height and age restrictions and denied access to attractions for guests under minimum requirements.
Education
Bachelor of Arts - Theater Arts
Seton Hall University
South Orange, NJ05.2026
Skills
- Performance Improvement Techniques
- Customer Retention
- Active Listening
- Customer Service
- Problem Resolution
- Judgment and Decision-Making
Timeline
Lifegurd
Hurricane Harbor
05.2023 - Current
Customer Service Associate
Wawa
11.2021 - 06.2022
Ride Operator
FunPlex
05.2021 - 09.2021
Bachelor of Arts - Theater Arts
Seton Hall University