Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
AssistantManager

Destiny Helmke

Brighton,CO

Summary

Experienced and knowledgeable retail professional with 2+ years in the smoke shop industry and 7+ years of customer-facing roles. Skilled in tobacco and vape product knowledge, age-restricted sales compliance, and creating a welcoming and educational customer experience. Seeking to join a dispensary or smoke shop team where I can bring strong communication, inventory handling, and compliance awareness to support a safe and thriving retail environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

Wild Side Smoke Shop
11.2024 - Current
  • Supported daily operations by coordinating schedules and managing team communications.
  • Assisted with inventory management, ensuring accurate stock levels and organization.
  • Collaborated with team members to streamline workflow processes and improve efficiency.
  • Handled customer inquiries, providing timely support and resolving issues effectively.
  • Conducted routine audits to maintain compliance with company policies and procedures.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience
  • Lead daily operations in a busy smoke shop environment, including opening/closing duties and staff support.
  • Provided expert customer service on tobacco, vape, and accessory products while ensuring compliance with age-restricted sales laws.
  • Maintained high customer satisfaction by building strong relationships and offering personalized recommendations.

Food Service Worker

Santiago’s Mexican Resturant
10.2023 - 10.2024
  • Prepared and assembled food orders efficiently, ensuring quality standards were met.
  • Maintained cleanliness and organization of work areas to promote hygiene and safety.
  • Collaborated with team members to streamline service processes during peak hours.
  • Assisted in training new staff on proper food handling and customer service protocols.
  • Engaged with customers to provide excellent service and address inquiries effectively.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.

Food and Beverage Attendant

Coyote Creek Golf Course
07.2023 - 09.2023
  • Facilitated efficient food and beverage delivery to guests across the golf course and clubhouse.
  • Maintained a clean, professional appearance and upheld hospitality standards.
  • Worked independently and in a team to manage multiple customer orders efficiently.

Target

Sales Associates
09.2022 - 07.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Delivery Driver

Amazon
08.2022 - 07.2023
  • Navigated efficient delivery routes to ensure timely package distribution.
  • Operated handheld scanners for accurate package tracking and inventory management.
  • Conducted routine vehicle inspections to maintain safety and reliability standards.
  • Communicated effectively with dispatch teams to report delays or issues.

Food Service Worker

Dickeys BBQ Pit
08.2021 - 07.2022
  • Operated kitchen equipment, adhering to safety guidelines for optimal performance.
  • Monitored inventory levels, helping to ensure adequate supplies for daily operations.
  • Contributed to menu preparation by executing recipes accurately under supervision.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

High School Diploma -

Fort Lupton High School
Fort Lupton
09.2021

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Customer relations
  • Staff training and development
  • Conflict resolution
  • Customer Service &Communication
  • Excellent customer service
  • Strong verbal communication
  • Active listening and empathy
  • Conflict resolution and de-escalation
  • Building customer relationships
  • Retail & Sales Skills
  • Product knowledge (vape, tobacco, cannabis, accessories)
  • Upselling and cross-selling
    Point-of-sale (POS) system operation
  • Inventory management and restocking
  • Cash handling and register balancing
  • Compliance & Industry Knowledge
  • Age verification and ID checking
  • Knowledge of state regulations (tobacco/ cannabis compliance)
  • Responsible vendor awareness
  • Familiarity with cannabis strains, terpenes, and product types
  • Time management and reliability
  • Fast learner and adaptable
  • Team collaboration
  • Multitasking in high-paced environments
  • Attention to detail
  • Dependable and trustworthy

Accomplishments

    Target- June 2023

    Employee of the month

    Wild Side Smoke Shop

  • Promoted to Assistant Manager within 5 months due to strong leadership and reliability.

Certification

  • ServSafe Food Handler
  • Responsible Vendor Certification

Timeline

Assistant Manager

Wild Side Smoke Shop
11.2024 - Current

Food Service Worker

Santiago’s Mexican Resturant
10.2023 - 10.2024

Food and Beverage Attendant

Coyote Creek Golf Course
07.2023 - 09.2023

Target

Sales Associates
09.2022 - 07.2023

Delivery Driver

Amazon
08.2022 - 07.2023

Food Service Worker

Dickeys BBQ Pit
08.2021 - 07.2022

High School Diploma -

Fort Lupton High School

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Destiny Helmke