Destiny Henderson
Huntersville,NC
Summary
Dependable Delivery Driver and Multi-Classroom Teacher with expertise in effective communication and problem-solving. Delivered exceptional customer service while managing multiple tasks efficiently and fostering inclusive learning environments for diverse age groups. Demonstrated strong adaptability, organizational skills, and a commitment to enhancing student performance through innovative lesson plans and active parent engagement.
Overview
5
5
years of professional experience
1
1
Certification
1
1
Language
Work History
DoorDash Driver
Self-employeed
Huntersville, NC
01.2026 - Current
- Delivered food orders efficiently, ensuring timely and accurate service to customers.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Navigated routes using GPS technology to optimize delivery times and reduce fuel consumption.
- Maintained vehicle cleanliness and operational readiness for safe transportation of orders.
- Managed multiple deliveries simultaneously while maintaining high standards of quality and accuracy.
- Delivered orders to customers to drive full satisfaction.
- Operated delivery vehicles safely and efficiently.
- Immediately addressed problems with customers to promote speedy resolution.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Processed payments, made change, and provided receipts.
- Offered Personalized Shopping with great attention to details providing high level delivery resolutions.
Multi Classroom Teacher
Leaf Spring
Huntersville, NC
10.2024 - Current
- Developed engaging lesson plans aligned with curriculum standards to enhance student learning experiences.
- Implemented classroom management strategies to foster a positive and inclusive learning environment.
- Assessed student performance through various evaluation methods, providing feedback to support academic growth.
- Collaborated with colleagues to design cross-curricular projects that promoted critical thinking among students.
- Utilized technology tools for instructional purposes, enhancing student engagement and participation in lessons.
- Adapted teaching methods to accommodate diverse learning styles and individual student needs effectively.
- Communicated regularly with parents about student progress, for better outcomes.
- Participated in professional development workshops to refine instructional techniques and stay current with educational trends.
- Implemented differentiated instruction strategies, ensuring all students were able to access the curriculum and make progress in their learning.
- Participated in ongoing professional development opportunities, staying current on best practices in education and refining instructional techniques accordingly.
Front of House Staff Member
Urban Air Trampoline and Adventure Park
Cornelius, NC
01.2022 - 09.2024
- Greeted and assisted guests, ensuring a welcoming environment and positive experience.
- Coordinated event bookings, providing exceptional customer service to enhance guest satisfaction.
- Managed ticket sales and admissions, maintaining accuracy in cash handling and transactions.
- Conducted safety briefings for guests, promoting adherence to park rules and regulations.
- Trained new staff on operational procedures, fostering a collaborative team environment.
- Monitored facility cleanliness and safety standards, ensuring compliance with health regulations.
- Resolved customer inquiries and complaints promptly, enhancing overall visitor experience and retention.
- Established a welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Helped guests at tables when in need of assistance.
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Utilized POS system to receive and process food and beverage orders.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Education
Prerequisites - Prerequisites
Cpcc Community College
Charlotte, NC11-2025
Skills
- Safe driver
- Attention to detail
- Safety and Regulations
- Time management
- Problem solving
- Multitasking ability
- Reliability
- Organizational skills
- Effective communication
- Customer relationship management
- Client relations
- Cash handling
- Cash management
- Record keeping
- Self-motivation
- Adaptability and flexibility
- Stress management
- Customer management
- Analytical skills
- Conflict management
- Interpersonal skills
- Communication skills
- Product promotions
- Customer retention
- Public speaking
- Interpersonal communication
- Relationship building
- Critical thinking
- Analytical thinking
- Conflict resolution
- Schedule management
- Strategic planning
- Professionalism
- Positive role model and mentor
- Motivating students
- Sales strategies
- Classroom management
- Growth mindset
- Relationship building
- Critical thinking
- Lesson planning
- Student motivation
- Teacher communication
- Role modeling
- Public speaking
Accomplishments
I am fluent in english. With my Top awards in being the Employer of the month multiple times in different organizations.
Certification
I am certified in CPR
Languages
English
Full Professional
Timeline
DoorDash Driver
Self-employeed
01.2026 - Current
Multi Classroom Teacher
Leaf Spring
10.2024 - Current
Front of House Staff Member
Urban Air Trampoline and Adventure Park
01.2022 - 09.2024
Prerequisites - Prerequisites
Cpcc Community College