Destiny Hernandez Rosales
Lamont,CA
Summary
In search of employment where I can utilize my diligence and administrative background to improve the quality of my service while achieving the employer's objectives.
Overview
9
9
years of professional experience
Work History
After School Clerk and Student Support
Greenfield District
Bakersfield, CA
07.2023 - Current
- Student enrollment, first aid to students, student attendance, file student-applications/forms, dismissal methods for students, staff payroll, and public service on weekdays (temporary weekends).
- Resolution, multitasking, and social skills are expected to be effective in this role.
- Constant interaction with parents, administration, students, and other program facilitators/staff.
- Answered phone calls from parents and students regarding questions about school operations.
- Created informational materials for distribution to students or parents.
- Generated rosters containing class lists and student contact information.
- Managed school and student records to maintain integrity and accessibility.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Monitored and directed work of lower-level clerks.
Musician
Church Emmanuel
Bakersfield, CA
03.2016 - Current
- Assistance and responsibility are a priority due to holding the position of being the second lead of the group.
- Guide and assist peers throughout the showcase and rehearsal to ensure a successful sequence of songs.
- Rehearsals are held twice a week for about 2-3 hours.
- (Practice at home is needed which will take 1-3 hours out of the day).
- Support and instruction are assured to new coming musicians who need extra support in learning songs.
- Teamwork incorporation
Program Facilitator
Greenfield District
Bakersfield, CA
03.2021 - 07.2023
- Tutored students and applied educational projects to increase their learning.
- Utilized problem-solving skills and teaching skills as needed on a daily basis.
- Interacted with students and other program facilitators/staff to display a safe environment in order to ensure the major priority of the program
- Facilitated group activities in a safe, supportive environment.
- Provided feedback on progress to parents and guardians of participants.
- Adapted teaching methods based on individual participant needs or abilities.
- Utilized problem-solving techniques to address challenging behaviors among participants.
- Integrated technology into lesson plans as appropriate.
Internship
Kern County Public Defender’s Office
Bakersfield, CA
01.2023 - 05.2023
- Assisted and analyzed court hearings.
- Provided assistance to attorneys in regard to paperwork, filing, and research.
- Helped extend knowledge on California Laws and the processes behind different cases in order to learn the practical aspect of this professional career in law.
Phone Banker (temporary)
Dolores Huerta Foundation
Bakersfield, CA
10.2020 - 11.2020
- This was a temporary job and was in relation to voting/Proposition 15.
- Providing information and assistance was required to display to active voters.
- Identified customer needs and referred them to appropriate departments or resources for further assistance.
- Provided product information to customers in order to facilitate their decision-making process.
Phone Banker (temporary)
Dolores Huerta Foundation
Bakersfield, CA
09.2020 - 10.2020
- Provided information and assistance in relation to voting and proposition 15 to display to active voters.
- Analyzed customer feedback data in order to identify areas of improvement within the organization's processes.
- Monitored call queues in order to ensure that all incoming calls were answered promptly.
Education
Bachelor of Arts - Sociology, Criminal Justice Minor
California State University, Bakersfield
Bakersfield, CA05.2023
Skills
- Bilingual
- Leadership
- Communication
- Microsoft Word
- SPSS
- Excel
- PowerPoint
- Internet Research
- Social media platforms
- Zoom
- Data collecting
- Superb clerical skills
- Student Registration
- Document Management
Activities
- CSUB Prelaw Society, 01/2022, 05/2023
- CSUB Dean’s List, 08/2022, 05/2023, 2 Semesters
Timeline
After School Clerk and Student Support
Greenfield District
07.2023 - Current
Internship
Kern County Public Defender’s Office
01.2023 - 05.2023
Program Facilitator
Greenfield District
03.2021 - 07.2023
Phone Banker (temporary)
Dolores Huerta Foundation
10.2020 - 11.2020
Phone Banker (temporary)
Dolores Huerta Foundation
09.2020 - 10.2020
Musician
Church Emmanuel
03.2016 - Current
Bachelor of Arts - Sociology, Criminal Justice Minor
California State University, Bakersfield