Destiny Hicks
Tampa,FL
Summary
Innovative educator adept at fostering environments where learning is both engaging and effective. Specialize in new and returning staff development, and classroom management. Creative and known for high productivity levels and the ability to complete tasks with efficiency, utilizing time management skills to meet deadlines while maintaining quality standards. Excel in communication, adaptability, and empathy, ensuring positive outcomes in diverse educational settings.
Overview
11
11
years of professional experience
Work History
Teacher/ Team Lead
SLAM Apollo Charter School
07.2020 - Current
- Building relationships with new and returning staff members.
- Provided guidance and support to new staff throughout their onboarding period.
- Lead weekly team planning meetings and data chats for areas of celebrations and growth.
- Actively sought out opportunities for collaboration with other teachers within the district.
- Prepared weekly newsletters for parents outlining upcoming assignments or events at school.
- Plan, prepare, and deliver lesson plans and differentiated instruction that facilitate active learning.
- Meet with administrators and department team members to work on curriculum planning and assessment methods.
- Participate in department, school, district, and parent meetings.
Front Office Secretary
Hillsborough County School District
08.2016 - 05.2020
- Greeted visitors warmly and announced their arrival to appropriate personnel.
- Completed data entry tasks quickly and accurately using various software programs including Microsoft Office Suite.
- Answer questions via telephone or face-to-face interactions.
- Assist with student and visitor check-ins and check-outs.
- Maintained an organized filing system of paper and electronic documents, ensuring easy access to all records. Update all social media websites.
- Scheduled appointments for the office staff using a computerized calendar system.
- Assisted with special projects such as preparing presentations or reports, researching topics, and compiling data for meetings.
Library Assistant/ Paraprofession
Hillsborough County Schools
11.2014 - 08.2016
- Lend and collect books, periodicals, videotapes, and other materials at circulation desks.
- Assist with whole-class library presentations.
- Enter and update patrons' records on computers.
- Sort books, publications, and other items according to the established procedure.
- Fill in as an assistant teacher in a classroom setting.
- Collaborated with staff members from other departments within the organization on projects related to increasing patron engagement.
Billing Customer Service Representative
APAC Customer Services
08.2013 - 11.2014
- Researched discrepancies between customer invoices and payments received.
- Resolves problems by clarifying issues, researching and exploring answers and alternative solutions.
- Fulfills requests by clarifying desired information, completing transactions, and forwarding requests.
- Reviewed and processed customer invoices, credits, and payments accurately.
Education
M.Ed. - Instructional Leadership, Minor in Reading
Saint Leo University
Saint Leo, FL05.2022
Bachelor of Arts -
Saint Leo University
Saint Leo, FL09.2019
Skills
- Faculty Collaboration
- Flexible and adaptive
- Canva
- Website management
- Microsoft Teams
- MS Office (Word, Excel, PowerPoint)
Timeline
Teacher/ Team Lead
SLAM Apollo Charter School
07.2020 - Current
Front Office Secretary
Hillsborough County School District
08.2016 - 05.2020
Library Assistant/ Paraprofession
Hillsborough County Schools
11.2014 - 08.2016
Billing Customer Service Representative
APAC Customer Services
08.2013 - 11.2014
M.Ed. - Instructional Leadership, Minor in Reading
Saint Leo University
Bachelor of Arts -
Saint Leo University
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