Destiny Hicks
Raeford,NC
Summary
Dynamic and detail-oriented professional with experience at WakeMed Cary Hospital, excelling in patient education and team collaboration. Proven ability to enhance customer relations and train staff effectively. Skilled in monitoring vital signs and managing electronic records, ensuring optimal patient care and safety. Committed to achieving goals and fostering positive environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Respiratory Care Assistant
WakeMed Cary Hospital
Cary, North Carolina
10.2025 - Current
- Monitored patients' vital signs during respiratory therapy sessions.
- Educated patients on proper use of inhalers and nebulizers.
- Documented patient progress and therapy outcomes in electronic records.
Phlebotomist
ArcPoint Labs
Fayetteville, Nc
07.2022 - 09.2022
- Ensured proper sanitation and cleaning of equipment and work areas between patients.
- Reviewed patient records to verify accuracy and completeness.
- Documented collected specimens by initialing, dating, and noting collection times.
Server/Bartender/ Key Manager
Bubbas 33
Fayetteville, Nc
02.2018 - 07.2022
- Cultivated warm relationships with regular customers.
- Worked with a POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items, such as appetizers and mixed drinks, to enhance sales numbers.
Host
Texas Roadhouse
Fayetteville, Nc
02.2016 - 05.2017
- Giving great customer service on a daily basis.
- Helping management train new servers.
- Money handling.
- Retains customer retention through customer service.
- Resolve customer complaints regarding sales and service.
Education
Associate of Science - Respiratory Therapy
Fayetteville Technical Community College
Fayetteville, North Carolina, NC05-2026
Certification - Phlebotomy
Fayetteville Technical Community College
Fayetteville, Nc08.2018
High School Degree -
Hoke County High School
Raeford, Nc06.2017
Skills
- Customer/client relations
- Personable and outgoing
- Opening and closing procedures
- Goal oriented
- Interpersonal communication
- Detail-oriented
- Staff training and development
- Patient education
- Team collaboration
- Time management
Certification
American Society of Phlebotomy Technicians, 630812220004
Timeline
Respiratory Care Assistant
WakeMed Cary Hospital
10.2025 - Current
Phlebotomist
ArcPoint Labs
07.2022 - 09.2022
Server/Bartender/ Key Manager
Bubbas 33
02.2018 - 07.2022
Host
Texas Roadhouse
02.2016 - 05.2017
Associate of Science - Respiratory Therapy
Fayetteville Technical Community College
Certification - Phlebotomy
Fayetteville Technical Community College
High School Degree -
Hoke County High School