Destiny Hirae
Hilo
Summary
Offering strong foundation of empathy and commitment to patient care, eager to learn and grow in healthcare setting. Brings understanding of patient care guidelines and basic healthcare procedures, combined with skills in communication and teamwork. Ready to use and develop patient care and clinical assistance skills in Desired Position role.
Developed essential skills in healthcare environment, including patient care, communication, and teamwork. Seeking to transition into new field where these transferrable skills can be applied effectively. Aiming to leverage these abilities to contribute meaningfully in dynamic and supportive workplace.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
Kylee Cardoza
01.2019 - 12.2024
- Watch over patient, clean house, make breakfast, help patient to bathroom, worked every other weekend
Assistant Bakery Manager
Sprouts Farmers Market
10.2023 - 02.2024
- Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
- Developed and implemented new operational procedures to reduce waste, resulting in cost savings for the department.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Inspected, checked, and monitored baking products and supplies to guarantee freshness.
Assistant Deli Manager
Sprouts Farmers Market
10.2021 - 10.2023
- Being able to follow the labeling guides/ SOPs
- Able to maintain professional
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Increased sales through effective merchandising and attractive product displays.
- Established a positive atmosphere within the department by promoting open communication channels among team members at all times.
- Maintained a clean and safe work environment, adhering to food safety guidelines and procedures.
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
- Ensured accurate record-keeping of daily temperature logs as well as maintenance activities performed on deli equipment.
- Operated slicer and price computing scale to accurately slice, weigh and label meat products.
- Controlled freshness of products by rotating and removing out of code merchandise.
- Served as an integral part of the management team, actively participating in weekly meetings to discuss operational updates, challenges, or achievements.
- Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.
- Assisted store management in meeting or exceeding established sales goals, contributing to the overall success of the business.
- Efficiently processed orders for both walk-in customers and catering clients, ensuring accuracy and timely fulfillment of requests.
- Streamlined deli operations by implementing efficient inventory management processes.
- Coordinated special events such as holiday promotions or cooking demonstrations to increase foot traffic in the deli department.
- Assisted in budgeting efforts by tracking sales data, identifying trends, and making informed suggestions for future planning purposes.
- Regularly assessed employee performance levels and provided constructive feedback to promote continuous improvement within the team.
- Demonstrated adaptability by adjusting menus and offerings based on seasonal availability or customer preferences.
- Increased sales Number% through suggestive selling of promotional items.
- Managed staff schedules, ensuring adequate coverage during peak hours and reducing overtime expenses.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Set schedules for Number staff by planning and designating shifts and hours.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Inventoried food products and associated materials on weekly basis.
- Developed pricing strategies to maximize profits while maintaining customer satisfaction.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Collaborated with other departments to coordinate deli promotions and verify proper stock levels.
- Observed quality assurance standards to optimize freshness of deli products.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Oversaw food preparation and monitored safety protocols..
Veterinary Assistant
Hilo pet hospital
01.2020 - 01.2020
- Follow the veterinarian, bring animals into the patient rooms, bring animals into x-ray room, watched spay surgery
Babysitter/Nanny
Private party/home owner
01.2012 - 11.2019
- Watched six kids, fed them, bathe them, took them to the park to play, and made sure they had their nap time
- If sick made sure they rest and had lost of hydration and took their medicine
Painter Helper
Hirae Painting
06.2009 - 07.2019
- Paint houses, power wash roof, paint roof, renovation, tile
- Worked only during the summer and sometimes during the weekend
Secretary/Receptionist
Hirae Painting
01.2012 - 08.2018
- Answer clients calls and schedule appointments
- Take notes of what their problem is and what they want to fix
Education
Associates In Liberal Arts: Pre-nursing - Nursing
Hawaii Community College
Hilo, HawaiiHigh school or equivalent - High school
Kamehameha HI school
Hilo, HI01.2025
Skills
- Painting
- Painter
- Remodeling
- Computer skills
- Phone etiquette (4 years)
- Customer Service
- Leadership roles
- Team management
- Communication
- Fast learner
- Jack of all trades
- Friendly
- Pet care (10 years)
- Animal Care
Certification
Driver's License
Timeline
Assistant Bakery Manager
Sprouts Farmers Market
10.2023 - 02.2024
Assistant Deli Manager
Sprouts Farmers Market
10.2021 - 10.2023
Veterinary Assistant
Hilo pet hospital
01.2020 - 01.2020
CNA - Certified Nursing Assistant
Kylee Cardoza
01.2019 - 12.2024
Babysitter/Nanny
Private party/home owner
01.2012 - 11.2019
Secretary/Receptionist
Hirae Painting
01.2012 - 08.2018
Painter Helper
Hirae Painting
06.2009 - 07.2019
High school or equivalent - High school
Kamehameha HI school
Associates In Liberal Arts: Pre-nursing - Nursing
Hawaii Community College
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