Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Holley

Chandler

Summary

I am accomplished innovative and a creative worker with strong communication and organizational skills. Dedicated to learning, growing, and succeeding in my career opportunities. Open to different challenges and career growth

Professional logistics coordinator with proven ability to manage and optimize dispatch operations. Adept at coordinating schedules, communicating with drivers, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, reliable and adaptable to changing needs. Skilled in problem-solving, multitasking, and using dispatch software to enhance operational efficiency.

Overview

8
8
years of professional experience

Work History

Dispatcher

MEI Rigging and Crating
01.2024 - 08.2025
  • Directed dispatching, routing, and tracking of fleet vehicles.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
  • Maintained high levels of confidentiality and discretion with sensitive information.
  • Resolved conflicts between field units, ensuring smooth operation and team cohesion.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.

Delivery Driver

Pro Delivery
09.2023 - 11.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

In-Home Caregiver

In home care
05.2020 - 05.2022
  • Offered emotional support to patients and their families, as well as instruction in healthy meal preparation, independent living, and disability or illness adaptation.
  • Assisted patients in completing tasks such as [Task] and [Task], thereby reducing the daily burden on family members.
  • Interacted with patients and families with kindness and a positive, outgoing demeanor, resulting in the development of long-term professional relationships.
  • Kept track of patient care, condition, progress, and problems to report, and I talked to my supervisor or case manager about my findings.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Prepared tasty, nourishing meals for patients with [Type] and [Type] conditions to promote better nutrition.
  • Helped disabled clients in any way I could to help them achieve independence and happiness.
  • Entered information into log books, journals, and care plans in order to accurately document and report patient progress.
  • Assisted clients with managed home care, ensuring that the care was effective by monitoring their health.
  • Assisted patients with dressing, grooming, and feeding requirements, assisting them in overcoming and adapting to mobility limitations.
  • Kept a close eye on clients' behavior and emotional responses, consulting with [Job title] to address any concerns and protect each individual from harm.
  • Assisted patients with daily chores and errands by transporting patients to appointments, cleaning personal spaces, and purchasing supplies.
  • Did basic housework such as mopping, dishwashing, vacuuming, garbage disposal, and dusting.
  • Helped with general housekeeping tasks like cooking, meal preparation, and grocery shopping.

Child Care

Child Care Resource Center
11.2018 - 04.2022
  • Transported [Product or Service] to [Timeframe] customer locations.
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Had an excellent attendance record and was always on time for work.
  • Outfitted the space with supplies, equipment, food, and materials to encourage social and cognitive growth.
  • Kept track of the progress, interactions, and behavior of the children and reported my findings to their parents.
  • Worked with parents and families to help children thrive by fostering positive relationships.
  • Created fun and engaging learning experiences by planning and monitoring curriculum and program activities and collaborating with teachers.
  • Worked on strategies to improve student learning and behavior along with parents and teachers.

Receptionist

Dukes music spot
04.2017 - 09.2018
  • Provided administrative support to staff members in a fast-paced environment.
  • Scheduled and confirmed [Job Title] appointments and meetings.
  • Was in charge of the staff's office space, weekly schedules, travel reports, phones, credit cards, and keys to the office.
  • Give guests accurate and precise information.
  • Distributed incoming mail throughout the [Number]-person office to the appropriate recipients.
  • Make appointments and keep track of them on a calendar.
  • Maintain contact with clients and business associates.
  • Monitored the premises, screened visitors, updated logs, and issued passes to maintain security.
  • Responded to inquiries and resolved or escalated issues to management personnel to ensure client satisfaction.
  • I'm in charge of the guest and reservation database system.

Education

High School -

Learn4Life Lancaster West - Desert Sands Charter High School
Lancaster, CA
01.2018

Skills

  • Team management
  • Supervision
  • Quick learner
  • Customer service
  • Team building
  • Heavy lifting
  • Highly observant
  • Problem resolution
  • Expense control
  • Assembly and production
  • Warehouse environment safety
  • Learning strategies
  • Operational improvement
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Stress tolerance
  • Dispatching procedures
  • Prioritizing calls
  • Problem-solving
  • Schedule management
  • Updating logs
  • Schedule coordination

Timeline

Dispatcher

MEI Rigging and Crating
01.2024 - 08.2025

Delivery Driver

Pro Delivery
09.2023 - 11.2023

In-Home Caregiver

In home care
05.2020 - 05.2022

Child Care

Child Care Resource Center
11.2018 - 04.2022

Receptionist

Dukes music spot
04.2017 - 09.2018

High School -

Learn4Life Lancaster West - Desert Sands Charter High School

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