Destiny Howard
Louisville,KY
Summary
Certified Nursing Assistant with a proven track record in patient care and team collaboration at Valhalla Post Acute Rehabilitation. Skilled in HIPAA compliance and compassionate communication, I have enhanced patient satisfaction through attentive care and efficient emergency response. Demonstrated ability to maintain confidentiality and foster patient relationships, contributing to a positive and safe care environment. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Dependable CNA effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CNA
Valhalla Post Acute Rehabilitation
03.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Caregiver
Active Day
05.2023 - 06.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
Delivery Driver
Amazon
09.2020 - 11.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
Shift Lead
Taco Bell
03.2019 - 01.2022
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
- Conducted regular inventory checks, maintaining optimal stock levels to meet customer demand without excess waste or surplus.
- Maintained open lines of communication with customers to ensure timely response to inquiries or complaints, fostering loyalty through proactive engagement efforts.
- Trained and mentored new employees, ensuring a smooth onboarding process and seamless integration into the team.
Education
High School Diploma -
Iroquois High School
Louisville, KY06.2018
Skills
- Patient Care
- Blood pressure
- Compassion and Empathy
- Feeding Assistance
- venipuncture stick
- Dressing assistance
- Maintaining confidentiality
- Compassionate communication
- capillary stick
- Bathing Assistance
- Patient Transfers
- Dementia and Alzheimer's knowledge
- Safety Precautions
- HIPAA Compliance
- Compassionate
- Patient Lifting
- End of life care
- Electronic Charting
- Geriatric Care
- Compassionate caregiver
- Direct Patient Care
- Mobility Assistance
- Supporting personal needs
- Companionship and emotional support
- Documenting behaviors
- Responding to emergencies
- Patient relationship building
- Light Housekeeping
- Maintaining privacy
- Patient Assessments
- Transporting patients
- Valid ky driver's license
- Feeding assistance expert
- CNA Certification
- CPR Certification
- Certified Nursing Assistant (CNA)
- Certified Nursing Assistant
Certification
- CNA - Certified Nurse Assistant
- P - Phlebotomy
Timeline
CNA
Valhalla Post Acute Rehabilitation
03.2024 - Current
Caregiver
Active Day
05.2023 - 06.2024
Delivery Driver
Amazon
09.2020 - 11.2023
Shift Lead
Taco Bell
03.2019 - 01.2022
High School Diploma -
Iroquois High School
- CNA - Certified Nurse Assistant
- P - Phlebotomy
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