I am a dedicated, driven and loyal individual with a solid foundation in customer service and skills. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Always ready to take on new professional challenges.
Currently have a 5 star review on Google for my professionalism, empathy and compassion.
Overview
19
19
years of professional experience
Work History
Realtor
Stephanie Blaase Trammell
06.2020 - Current
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
Ensured compliance with federal/state laws regulating real estate transactions.
Assistant Manager
Saras Secrety
10.2017 - 03.2020
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Generated repeat business through exceptional customer service.
Waitress
Pizza Hut
03.2006 - 03.2010
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Collaborated with team members to consistently provide efficient service during peak hours.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
Real Estate License - Real Estate
CE Shop Real Estate
08-2022
Pharmacy Technician - Pharmacy
Allied School of Medicine
Laguna Hills, CA
01-2011
High School Diploma -
Eustace High School
Eustace, TX
05-2008
Skills
Client relations
Contract negotiation
Strong negotiation skills
Schedule coordination
Sales negotiation
Business development
Accomplishments
Generated more than $3M in sales revenue in 2023
Used Microsoft Excel to develop inventory tracking spreadsheets.
Won the 2023 International Sterling Society Award.
Won Agent of the Month several months.
Won Coldwell Banker Top Sales Agent Runner Up 2023