Destiny Hudson
Lake Wales,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Line Assembling
Pamlico Air
Lake Wales , FL
02.2020 - 01.2021
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
Customer Service Representative Temp Position
Sykes
Winter Haven , FL
08.2019 - 12.2019
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Updated account information to maintain customer records.
- Recorded account information to open new customer accounts.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
Customer Service Representative
Gc Services
Lakeland , FL
01.2017 - 06.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Diploma -
Ridge Community High School
Davenport, FL06.2016
Skills
- Personnel Records
- Checking Product Quality
- Calm and Professional Under Pressure
- Responding to Difficult Customers
- Upselling Products and Services
- Data Entry and Maintenance
- Courteous with Strong Service Mindset
- Efficient and Detail-Oriented
- Understanding Customer Needs
Timeline
Line Assembling
Pamlico Air
02.2020 - 01.2021
Customer Service Representative Temp Position
Sykes
08.2019 - 12.2019
Customer Service Representative
Gc Services
01.2017 - 06.2019
Diploma -
Ridge Community High School
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