Summary
Overview
Work History
Education
Skills
Timeline
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Destiny Hudson

Orlando,FL

Summary

Accomplished, hardworking, and customer-focused Professional Customer Service Representative with experience in customer service, seeking remote customer service opportunities. Flexible enough to quickly adapt to new industry trends and changing legislations and efficiently accomplish various competing tasks. Strong work ethic and commitment to compliance with professional codes, regulations, and company policies. Bringing a motivated attitude and establishing solid and productive relationships with other company members.

Overview

8
8
years of professional experience

Work History

Fitness Contract Rep

American Specialty Health
Remote
12.2023 - Current
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
  • Communicated with clients and customers to gather, provide and share updated information on products and services.

Customer Service Representative

Walmart
Remote
08.2021 - 07.2022
  • Responded to telephone inquiries and complaints following standard operating procedures
  • Create work orders
  • Delivered personalized customer service relating to questions and promptly resolved basic problems

Recreational Attendant

Omni Hotels and Resort
03.2017 - 02.2019
  • Verified customers paid for service by confirming proper wristbands or tickets
  • Recognized signs of emergencies to deal with crises promptly
  • Provided information about facilities, entertainment options, and rules and regulations
  • Scheduled use of recreation facilities, such as golf courses, tennis courts, bowling alleys, and softball diamonds
  • Monitored activities to ensure adherence to rules and safety procedures and arrange for the removal of unruly patrons
  • Announced or described amusement park attractions to patrons to entice customers to games and other entertainment

Education

ASSOCIATE IN SCIENCE (A.S.) - Radiologist Technician

Keiser University
Orlando Fl

Skills

  • Customer Service
  • Serving Experience
  • Credit Card Payment Processing
  • Conflict Mediation
  • Time Management
  • Customer Satisfaction
  • Complaint Resolution
  • Leadership Qualities
  • Strategic Planning
  • Relationship Development
  • Positive Leadership
  • Performance Improvement
  • Flexible & Dedicated
  • Quick Learner
  • Inventory Management
  • Phone Etiquettes
  • Microsoft Office
  • Microsoft Excel
  • Microsoft PowerPoint

Timeline

Fitness Contract Rep

American Specialty Health
12.2023 - Current

Customer Service Representative

Walmart
08.2021 - 07.2022

Recreational Attendant

Omni Hotels and Resort
03.2017 - 02.2019

ASSOCIATE IN SCIENCE (A.S.) - Radiologist Technician

Keiser University
Destiny Hudson