Destiny Huff
Lexington,KY
Summary
Proficient housekeeping professional with expertise in room services and guest support. Strong customer relations and time management abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Housekeeping
Universal Allied
03.2023 - 04.2023
- Coordinated with housekeeping staff, ensuring proper room preparation and timely turnover.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
- Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
- Kept building spaces premises clean inside and outside.
Housekeeping Room Attendant
Homewood Suites By Hilton
07.2022 - 09.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
Housekeeping Room Attendant
Holiday Inn Express And Suites Lexington Downtown/Univ
04.2022 - 07.2022
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
Office Manager/Assistant
Henderson County
10.2018 - 12.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
Education
Jessamine County Adult Educ
851 Wilmore Rd, Nicholasville Ky 4035612.2013
Skills
- Housekeeping Operations
- Housekeeping and Organization
- Customer Satisfaction
- Reliability and punctuality
- Documentation skills
- Time Management
- Multitasking and Organization
- Customer Service
Timeline
Housekeeping
Universal Allied
03.2023 - 04.2023
Housekeeping Room Attendant
Homewood Suites By Hilton
07.2022 - 09.2022
Housekeeping Room Attendant
Holiday Inn Express And Suites Lexington Downtown/Univ
04.2022 - 07.2022
Office Manager/Assistant
Henderson County
10.2018 - 12.2018
Jessamine County Adult Educ
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